Bus route 309 - proposed changes in Aberfeldy Village, Poplar

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Consultation has concluded

Update 22 May 2024

Today we have published our consultation report which confirms our decision to proceed with the proposed changes to bus route 309 as set out in this consultation. The report also includes our response to the key issues raised in response to these proposals.

In coming to this decision, we were mindful of concerns raised around accessing the 309. However, the route will remain within a reasonable walking distance of where people live, and the new routeing will help to bring the route closer to where more people will be living to the north of Leven Road. The more direct routeing will also benefit through passengers, and because it is more efficient to operate, it helps to fund a higher evening frequency. This benefits not only Aberfeldy Village passengers but also all those who live along the entire route. Overall, we think these benefits outweigh the disbenefits raised in the consultation.

We will work with the London Borough of Tower Hamlets to secure an alternative bus stop on Abbott Road towards Bethnal Green which will help mitigate the impact of the re-routeing and will also improve access to the bus network for those living to the north of Leven Road. Changes to the 309 route are expected to take place later this summer and will be supported with customer information to ensure everyone is aware.

-update ends-



Update 25 January 2024

The bus route 309 consultation has now closed. Thank you to everyone that responded. We are now considering the feedback we received and aim to publish our consultation report and next steps later in 2024.

We would like to hear your views about a proposal to change part of bus route 309 in Aberfeldy Village, Poplar. On this page you can read more about what is proposed and how this may impact you. You can also view maps, ask questions, give feedback online, and find out about other ways to get in touch and take part.

Background

Our proposals for route 309

How these proposals may change your bus journey

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next


Background

London’s bus network is our most affordable, accessible, and available form of public transport and offers the main sustainable alternative to cars for those journeys that can’t easily be walked or cycled. It is also London’s most flexible mode of public transport.

We continuously review and adapt the bus network to reflect changing customer needs. This includes proposing adjustments to bus existing routes, so services are operating in areas where our customers need them most, including serving new homes and emerging new communities such as those in Poplar.

Read more about how we are increasing the number of bus journeys by making bus travel better, faster and greener in our Bus action plan.

Our proposals for route 309

(Click on map for larger image)Our proposals are designed to ensure we can support increased demand for bus services on either side of Abbott Road as new homes and communities continue to develop. This includes Poplar Riverside north of Leven Road and the redevelopment of Aberfeldy Village south of Abbott Road.

Route 309 currently operates between Canning Town Bus Station and Bethnal Green (Bonner Road). It operates:

  • Every 12 minutes Monday to Saturday daytime
  • Every 15 minutes Sunday daytime; and
  • Every 20 minutes all evenings.

Our proposals relate to the section of its route in Aberfeldy Village where it diverts from Abbot Road via Ettrick Street, Aberfeldy Street and Blair Street.

Rerouteing

We propose to simplify and re-route the 309 via Abbott Road in both directions, instead of via Ettrick Street, Aberfeldy Street and Blair Street. This would make the routeing quicker and more direct.

Bus stop changes

Subject to agreement with the London Borough of Tower Hamlets, a new westbound bus stop is proposed to be introduced on Abbott Road, adjacent to Braithwaite Park. The following bus stops on Aberfeldy Street and Blair Street would no longer be served - “Ettrick Street”, “Aberfeldy Street”, “Goodway Gardens” and “Abbott Road”.

More buses in the evening

If we were to go ahead with the proposed changes, we would increase the frequency of route 309 on all evenings from every 20 minutes to every 15 minutes.

How these proposals may change your bus journey

  • The proposed changes would improve journey times for some passengers. If we were to reroute the 309 as shown, its overall journey time would be up to two minutes quicker in each direction
  • Bus users at stops on Aberfeldy Street and Blair Street would still be within 400 metres of the stops on each end of Abbott Road. If the route was to change as proposed, they would need to walk for approximately one to five minutes (between 80 and 320 metres) to or from Abbott Road to use the bus
  • If the route was to change as proposed, passengers that use the 309 to travel to and from Canning Town may wish to use route 115 via bus stops on East India Dock Road

The following map shows how the proposal for route 309 would fit into the local bus network:

(click on map for larger image)

Equalities Impact Assessment

We have undertaken an initial Equality Impact Assessment (EqIA) for this proposal. The EqIA identifies and examines in more detail what positive and negative impacts the proposal may have on individuals with protected characteristics together with our equality objectives and how we propose to mitigate any negative impacts.

We have identified that younger and older people are potentially more likely to be negatively impacted by the proposal, due to the need to walk further to access the bus route if they currently board or alight the service on Aberfeldy Street or Blair Street.

Younger people account for 19.7% of current passengers of route 309. Older people account for 18.5% of current passengers. The EqIA also notes that 7.5% of passengers on route 309 are ‘Disabled Person’s Freedom Pass’ holders.

Similarly, younger and older people and passengers that are ‘Disabled Person’s Freedom Pass’ holders are potentially more likely to be positively impacted by the proposals due to reduced journey times when using the bus route if it were to be rerouted as proposed.

How you can find out more

We have provided more information to help you respond. Visit the document library on the left side of this page for:

You can use the question tool on this page during the consultation period. We will respond your questions as soon as we can.

If you need to translate this page into another language, please use the ‘Select language’ button at the bottom of this page.

Connecting with London's deaf community on our consultations

To enhance how we engage and consult with London's deaf community we are trialling a British Sign Language (BSL) consultation conversation service for this consultation. This service will allow the TfL consultation lead to have a two-way BSL translated discussion on any aspect of this consultation with a BSL speaker.

To request a BSL consultation conversation please contact us at haveyoursay@tfl.gov.uk and we will be in contact to arrange this at a convenient time. Following this trial, we will evaluate the service to determine if this is something we are able to offer on other consultations in the future.

What happens next

These proposals are subject to the outcome of our consultation. Once consultation ends on Sunday 10 September 2023, we will spend time considering all the responses we receive and will prepare a consultation report.

The consultation report will help us reach a decision about how bus route 309 may change.

The report will be available to everyone that takes part in the consultation and a copy will be published on our website.

Update 22 May 2024

Today we have published our consultation report which confirms our decision to proceed with the proposed changes to bus route 309 as set out in this consultation. The report also includes our response to the key issues raised in response to these proposals.

In coming to this decision, we were mindful of concerns raised around accessing the 309. However, the route will remain within a reasonable walking distance of where people live, and the new routeing will help to bring the route closer to where more people will be living to the north of Leven Road. The more direct routeing will also benefit through passengers, and because it is more efficient to operate, it helps to fund a higher evening frequency. This benefits not only Aberfeldy Village passengers but also all those who live along the entire route. Overall, we think these benefits outweigh the disbenefits raised in the consultation.

We will work with the London Borough of Tower Hamlets to secure an alternative bus stop on Abbott Road towards Bethnal Green which will help mitigate the impact of the re-routeing and will also improve access to the bus network for those living to the north of Leven Road. Changes to the 309 route are expected to take place later this summer and will be supported with customer information to ensure everyone is aware.

-update ends-



Update 25 January 2024

The bus route 309 consultation has now closed. Thank you to everyone that responded. We are now considering the feedback we received and aim to publish our consultation report and next steps later in 2024.

We would like to hear your views about a proposal to change part of bus route 309 in Aberfeldy Village, Poplar. On this page you can read more about what is proposed and how this may impact you. You can also view maps, ask questions, give feedback online, and find out about other ways to get in touch and take part.

Background

Our proposals for route 309

How these proposals may change your bus journey

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next


Background

London’s bus network is our most affordable, accessible, and available form of public transport and offers the main sustainable alternative to cars for those journeys that can’t easily be walked or cycled. It is also London’s most flexible mode of public transport.

We continuously review and adapt the bus network to reflect changing customer needs. This includes proposing adjustments to bus existing routes, so services are operating in areas where our customers need them most, including serving new homes and emerging new communities such as those in Poplar.

Read more about how we are increasing the number of bus journeys by making bus travel better, faster and greener in our Bus action plan.

Our proposals for route 309

(Click on map for larger image)Our proposals are designed to ensure we can support increased demand for bus services on either side of Abbott Road as new homes and communities continue to develop. This includes Poplar Riverside north of Leven Road and the redevelopment of Aberfeldy Village south of Abbott Road.

Route 309 currently operates between Canning Town Bus Station and Bethnal Green (Bonner Road). It operates:

  • Every 12 minutes Monday to Saturday daytime
  • Every 15 minutes Sunday daytime; and
  • Every 20 minutes all evenings.

Our proposals relate to the section of its route in Aberfeldy Village where it diverts from Abbot Road via Ettrick Street, Aberfeldy Street and Blair Street.

Rerouteing

We propose to simplify and re-route the 309 via Abbott Road in both directions, instead of via Ettrick Street, Aberfeldy Street and Blair Street. This would make the routeing quicker and more direct.

Bus stop changes

Subject to agreement with the London Borough of Tower Hamlets, a new westbound bus stop is proposed to be introduced on Abbott Road, adjacent to Braithwaite Park. The following bus stops on Aberfeldy Street and Blair Street would no longer be served - “Ettrick Street”, “Aberfeldy Street”, “Goodway Gardens” and “Abbott Road”.

More buses in the evening

If we were to go ahead with the proposed changes, we would increase the frequency of route 309 on all evenings from every 20 minutes to every 15 minutes.

How these proposals may change your bus journey

  • The proposed changes would improve journey times for some passengers. If we were to reroute the 309 as shown, its overall journey time would be up to two minutes quicker in each direction
  • Bus users at stops on Aberfeldy Street and Blair Street would still be within 400 metres of the stops on each end of Abbott Road. If the route was to change as proposed, they would need to walk for approximately one to five minutes (between 80 and 320 metres) to or from Abbott Road to use the bus
  • If the route was to change as proposed, passengers that use the 309 to travel to and from Canning Town may wish to use route 115 via bus stops on East India Dock Road

The following map shows how the proposal for route 309 would fit into the local bus network:

(click on map for larger image)

Equalities Impact Assessment

We have undertaken an initial Equality Impact Assessment (EqIA) for this proposal. The EqIA identifies and examines in more detail what positive and negative impacts the proposal may have on individuals with protected characteristics together with our equality objectives and how we propose to mitigate any negative impacts.

We have identified that younger and older people are potentially more likely to be negatively impacted by the proposal, due to the need to walk further to access the bus route if they currently board or alight the service on Aberfeldy Street or Blair Street.

Younger people account for 19.7% of current passengers of route 309. Older people account for 18.5% of current passengers. The EqIA also notes that 7.5% of passengers on route 309 are ‘Disabled Person’s Freedom Pass’ holders.

Similarly, younger and older people and passengers that are ‘Disabled Person’s Freedom Pass’ holders are potentially more likely to be positively impacted by the proposals due to reduced journey times when using the bus route if it were to be rerouted as proposed.

How you can find out more

We have provided more information to help you respond. Visit the document library on the left side of this page for:

You can use the question tool on this page during the consultation period. We will respond your questions as soon as we can.

If you need to translate this page into another language, please use the ‘Select language’ button at the bottom of this page.

Connecting with London's deaf community on our consultations

To enhance how we engage and consult with London's deaf community we are trialling a British Sign Language (BSL) consultation conversation service for this consultation. This service will allow the TfL consultation lead to have a two-way BSL translated discussion on any aspect of this consultation with a BSL speaker.

To request a BSL consultation conversation please contact us at haveyoursay@tfl.gov.uk and we will be in contact to arrange this at a convenient time. Following this trial, we will evaluate the service to determine if this is something we are able to offer on other consultations in the future.

What happens next

These proposals are subject to the outcome of our consultation. Once consultation ends on Sunday 10 September 2023, we will spend time considering all the responses we receive and will prepare a consultation report.

The consultation report will help us reach a decision about how bus route 309 may change.

The report will be available to everyone that takes part in the consultation and a copy will be published on our website.

  • CLOSED: This survey has concluded.

    Tell us your views

    We are holding a six-week public consultation to hear what you think about these proposals. We want to know if you agree with them, if there is anything you do not agree with, and to understand the reasons why you feel this way.

     You can reply by completing our survey, which should take no more than 10 minutes to complete. The closing date for comments is Sunday 10 September 2023.

     To take part in our online survey you will need to register with your email address. Your details will be kept secure.

     If you prefer, you can also let us have your comments by:

    • Email: haveyoursay@tfl.gov.uk
    • Telephone: 020 3054 6037 to leave your name and contact number and we will call you back. Please quote route 309 when leaving your message
    • Write to: Freepost TfL Have Your Say (309) (no postage stamp required)
    Please note responses to the survey may be made publicly available after the consultation has closed, this would typically be in the form of a report on the results of the consultation exercise, but any personal information will be kept confidential. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. For further information, please visit our privacy policy.
    Consultation has concluded
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