Why we are proposing these changes
Safety and accessibility
Fixed bus stops provide accessibility benefits for passengers and make it clear where the bus is designated to stop. Bus stop road markings, known as cages, reserve road space to ensure there is always room for buses to pull up alongside the kerb line. This enables passengers to safely board and alight, and bus drivers to deploy the bus boarding ramp if necessary.
When bus stop road markings (cages) are not marked out in the road, on-street parking can make it difficult for drivers to pull alongside the kerb. As a result of the bus not being able to pull alongside the kerb, some passengers are not able to use the service.
We want to make sure all our customers feel the bus is the best option for their journey and that they will have a safe and comfortable experience at bus stops and on buses. We will work collaboratively to ensure the experience of using the bus matches the expectations and requirements of all our existing and potential customers, including working with boroughs, public transport advocates and stakeholder groups.
Real-time journey information on route 273
Bus passengers on the 273 would benefit from real time information about bus arrival and journey times as they could have bus stop reference points for their journey. This may make people feel safer when using the bus as they would know an almost real-time arrival time for the bus at the next bus stop.
Reliabilty
A local route change in Lee would see the 273 bus route run along the northern section of Exford Road in both directions. We propose this route changes to enable the provision of fixed bus stops, which are not suitable on Jevington Way due to its narrow road width and extensive on-street parking.
The route change would also reduce the occurrence of congestion, which contributes to bus delays and can lead to unreliable journeys.
Consultation has concluded
