273 bus route - proposed changes between Lee and Grove Park, and a section of Manor Park

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Consultation has concluded

Update 23 July 2024

Today we have published our consultation report which confirms our decision to proceed with the proposed changes to bus route 273 in the London Borough of Lewisham (LB Lewisham), as set out in this consultation. The report also includes our response to the key issues raised in response to these proposals. 

In coming to this decision, we were mindful of concerns raised around accessing the 273 and the installation of the fixed bus stops. Where feasible, there is a preference to convert the route from hail and ride to fixed bus stops, to improve accessibility and reliability. 

Fixed bus stops ensure there is always space for buses to pull up alongside the kerb line and that drivers can deploy the bus boarding ramp if necessary. This ensures customers with mobility impairments, along with groups such as parents with buggies, can be confident of being able to easily board.  In addition, fixed stops provide a greater degree of accuracy when using online journey planning apps and can help buses run on time. Overall, we considered these benefits outweigh the issues raised in the consultation.  

LB Lewisham will now proceed with plans to install fixed bus stops. It’s changes to existing waiting (parking) restrictions will be subject to a Traffic Regulation Order (TRO) statutory consultation, led by LB Lewisham in its role as the highway authority. Once this process is completed, Transport for London will arrange for bus route change to take place. 

Thank you again to everyone that took part in the consultation.

-update ends-


Update 19 February 2024

This consultation has now closed. Thank you to everyone who responded. We are analysing your feedback and will report back shortly.

-update ends-


Update 11 January 2024

A public drop-in session will take place on Monday 12 February 2024 between 15:00-19:00. See the Key Dates section for more information.

- update ends -


We would like to hear your views on proposals to improve safety, accessibility and reliability on bus route 273 in Lewisham, on Manor Park and between the Burnt Ash Hill junction with A205 Westhorne Avenue, and the southern end of Exford Road.

On this page you can find out more about the proposals, how they may impact you, and how you can have your say.

To translate this page, please use the ‘Select language’ button at the bottom of this page. This information is also available in an easy read format.

You have until Sunday 18 February 2024  to give us your feedback.

Photograph of route 273 single deck busWhat is proposed? 

Why we are proposing these changes

Background

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next


What is proposed? 

Our diagram below provides an overview of the current and proposed 273 bus route in Manor Park, Lee and Grove Park, including sections of the route that are currently operated on a ‘hail and ride’ basis.

Hail and ride is where you can get on or off the bus by signalling to the driver that you want to get on or off the bus at a certain points along the road, rather than using a designated bus stop.


Linear map showing current and proposed 273 routesLarger image


We’re consulting on three main changes within the hail and ride sections. These are described as proposals 1, 2 and 3. We welcome your views about any or all these proposals.

Please click on the links below to find out more about them.

Proposal 1 - Manor Park

New bus stop cages and road markings at the three existing bus stops located outside: 37, 72, and 82 Manor Park.

Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

Removal of the current hail and ride service, and the introduction of ten permanent, fixed location bus stops.

Proposal 3 - Exford Road and Jevington Way

A local route change which would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way. This routeing would be more suitable for fixed bus stops.

You can find out more here about why we are proposing these changes.

Background

Photograph of people crossing a road with bus 273 in background

Buses play a crucial role in making London a more prosperous city, connecting Londoners to their work, education, families, friends, shopping, and leisure. It’s a sustainable alternative to cars, for journeys that can’t be walked or cycled.

The bus is already one of our most affordable, accessible and inclusive forms of transport. All our buses are wheelchair accessible, fitted with ramps, and can be lowered to pavement level to make it easier for older or disabled passengers to board. Nearly 95% of our bus stops are accessible.

We continuously review and adapt the network to reflect changing customer needs, so buses are where our customers need them most.

The Mayor of London is committed to expanding outer London’s bus network, to strengthen alternatives to private cars and maximise the benefits of the Ultra Low Emission Zone.

Our  Bus action plan is about increasing the number of bus journeys by making bus travel better, faster and greener.

We continue to grow our fleet of zero-emission buses, with over 950 so far. The whole fleet will be converted by 2034. Other projects include 12% more countdown signs at bus stops in every London borough.

Equalities Impact Assessment

Our Equality Impact Assessment (EqIA) identifies:

  • The affects these proposals could have on people
  • How we propose to minimise any negative impacts

After we’ve considered all comments, the EqIA will be reviewed and may be updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.

How you can find out more

You can use the question tool on this page during the consultation period. We will respond to your questions as soon as we can. You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY).

We have provided the following information to help you respond:

Public drop-in session

Come and talk to us at a public drop-in session on Monday 12 February. See the ‘Key Dates’ section for further details.

Connecting with London's deaf community on our consultations

To enhance how we consult with London's deaf community, we’re offering a British Sign Language (BSL) consultation conversation service.

Please contact haveyoursay@tfl.gov.uk to arrange a two-way discussion with a BSL user.

What happens next

After the consultation ends, we’ll consider all the responses we receive and prepare a consultation report.

The report will be published on our website during 2024.

Update 23 July 2024

Today we have published our consultation report which confirms our decision to proceed with the proposed changes to bus route 273 in the London Borough of Lewisham (LB Lewisham), as set out in this consultation. The report also includes our response to the key issues raised in response to these proposals. 

In coming to this decision, we were mindful of concerns raised around accessing the 273 and the installation of the fixed bus stops. Where feasible, there is a preference to convert the route from hail and ride to fixed bus stops, to improve accessibility and reliability. 

Fixed bus stops ensure there is always space for buses to pull up alongside the kerb line and that drivers can deploy the bus boarding ramp if necessary. This ensures customers with mobility impairments, along with groups such as parents with buggies, can be confident of being able to easily board.  In addition, fixed stops provide a greater degree of accuracy when using online journey planning apps and can help buses run on time. Overall, we considered these benefits outweigh the issues raised in the consultation.  

LB Lewisham will now proceed with plans to install fixed bus stops. It’s changes to existing waiting (parking) restrictions will be subject to a Traffic Regulation Order (TRO) statutory consultation, led by LB Lewisham in its role as the highway authority. Once this process is completed, Transport for London will arrange for bus route change to take place. 

Thank you again to everyone that took part in the consultation.

-update ends-


Update 19 February 2024

This consultation has now closed. Thank you to everyone who responded. We are analysing your feedback and will report back shortly.

-update ends-


Update 11 January 2024

A public drop-in session will take place on Monday 12 February 2024 between 15:00-19:00. See the Key Dates section for more information.

- update ends -


We would like to hear your views on proposals to improve safety, accessibility and reliability on bus route 273 in Lewisham, on Manor Park and between the Burnt Ash Hill junction with A205 Westhorne Avenue, and the southern end of Exford Road.

On this page you can find out more about the proposals, how they may impact you, and how you can have your say.

To translate this page, please use the ‘Select language’ button at the bottom of this page. This information is also available in an easy read format.

You have until Sunday 18 February 2024  to give us your feedback.

Photograph of route 273 single deck busWhat is proposed? 

Why we are proposing these changes

Background

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next


What is proposed? 

Our diagram below provides an overview of the current and proposed 273 bus route in Manor Park, Lee and Grove Park, including sections of the route that are currently operated on a ‘hail and ride’ basis.

Hail and ride is where you can get on or off the bus by signalling to the driver that you want to get on or off the bus at a certain points along the road, rather than using a designated bus stop.


Linear map showing current and proposed 273 routesLarger image


We’re consulting on three main changes within the hail and ride sections. These are described as proposals 1, 2 and 3. We welcome your views about any or all these proposals.

Please click on the links below to find out more about them.

Proposal 1 - Manor Park

New bus stop cages and road markings at the three existing bus stops located outside: 37, 72, and 82 Manor Park.

Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

Removal of the current hail and ride service, and the introduction of ten permanent, fixed location bus stops.

Proposal 3 - Exford Road and Jevington Way

A local route change which would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way. This routeing would be more suitable for fixed bus stops.

You can find out more here about why we are proposing these changes.

Background

Photograph of people crossing a road with bus 273 in background

Buses play a crucial role in making London a more prosperous city, connecting Londoners to their work, education, families, friends, shopping, and leisure. It’s a sustainable alternative to cars, for journeys that can’t be walked or cycled.

The bus is already one of our most affordable, accessible and inclusive forms of transport. All our buses are wheelchair accessible, fitted with ramps, and can be lowered to pavement level to make it easier for older or disabled passengers to board. Nearly 95% of our bus stops are accessible.

We continuously review and adapt the network to reflect changing customer needs, so buses are where our customers need them most.

The Mayor of London is committed to expanding outer London’s bus network, to strengthen alternatives to private cars and maximise the benefits of the Ultra Low Emission Zone.

Our  Bus action plan is about increasing the number of bus journeys by making bus travel better, faster and greener.

We continue to grow our fleet of zero-emission buses, with over 950 so far. The whole fleet will be converted by 2034. Other projects include 12% more countdown signs at bus stops in every London borough.

Equalities Impact Assessment

Our Equality Impact Assessment (EqIA) identifies:

  • The affects these proposals could have on people
  • How we propose to minimise any negative impacts

After we’ve considered all comments, the EqIA will be reviewed and may be updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.

How you can find out more

You can use the question tool on this page during the consultation period. We will respond to your questions as soon as we can. You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY).

We have provided the following information to help you respond:

Public drop-in session

Come and talk to us at a public drop-in session on Monday 12 February. See the ‘Key Dates’ section for further details.

Connecting with London's deaf community on our consultations

To enhance how we consult with London's deaf community, we’re offering a British Sign Language (BSL) consultation conversation service.

Please contact haveyoursay@tfl.gov.uk to arrange a two-way discussion with a BSL user.

What happens next

After the consultation ends, we’ll consider all the responses we receive and prepare a consultation report.

The report will be published on our website during 2024.

  • CLOSED: This survey has concluded.

    Tell us your views

    We are holding a six-week public consultation to hear what you think about these proposals. We want to know if you agree with them, if there is anything you do not agree with, and to understand the reasons why you feel this way.

    You can reply by completing our survey, which should take no more than 10 minutes to complete. The closing date for comments is Sunday 18 February 2024. 

    To take part in our online survey you will need to register with your email address. Your details will be kept secure.

    If you prefer, you can also let us have your comments by:
     

    • Email: haveyoursay@tfl.gov.uk
    • Telephone: 020 3054 6037 to leave your name and contact number and we will call you back. Please quote 'Route 273' when leaving your message
    • Write to: FREEPOST TFL HAVE YOUR SAY (Route 273) no postage stamp required 


    Please note responses to the survey may be made publicly available after the consultation has closed, this would typically be in the form of a report on the results of the consultation exercise, but any personal information will be kept confidential. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. For further information, please visit our privacy policy. 

    Consultation has concluded
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