273 bus route - proposed changes between Lee and Grove Park, and a section of Manor Park

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Update 19 February 2024

This consultation has now closed. Thank you to everyone who responded. We are analysing your feedback and will report back shortly.

-update ends-


Update 11 January 2024

A public drop-in session will take place on Monday 12 February 2024 between 15:00-19:00. See the Key Dates section for more information.

- update ends -



We would like to hear your views on proposals to improve safety, accessibility and reliability on bus route 273 in Lewisham, on Manor Park and between the Burnt Ash Hill junction with A205 Westhorne Avenue, and the southern end of Exford Road.

On this page you can find out more about the proposals, how they may impact you, and how you can have your say.

To translate this page, please use the ‘Select language’ button at the bottom of this page. This information is also available in an easy read format.

You have until Sunday 18 February 2024  to give us your feedback.

Photograph of route 273 single deck busWhat is proposed?

Why we are proposing these changes

Background

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next



What is proposed?

Our diagram below provides an overview of the current and proposed 273 bus route in Manor Park, Lee and Grove Park, including sections of the route that are currently operated on a ‘hail and ride’ basis.

Hail and ride is where you can get on or off the bus by signalling to the driver that you want to get on or off the bus at a certain points along the road, rather than using a designated bus stop.


Linear map showing current and proposed 273 routesLarger image


We’re consulting on three main changes within the hail and ride sections. These are described as proposals 1, 2 and 3. We welcome your views about any or all these proposals.

Please click on the links below to find out more about them.

Proposal 1 - Manor Park

New bus stop cages and road markings at the three existing bus stops located outside: 37, 72, and 82 Manor Park.

Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

Removal of the current hail and ride service, and the introduction of ten permanent, fixed location bus stops.

Proposal 3 - Exford Road and Jevington Way

A local route change which would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way. This routeing would be more suitable for fixed bus stops.

You can find out more here about why we are proposing these changes.


Background

Photograph of people crossing a road with bus 273 in background

Buses play a crucial role in making London a more prosperous city, connecting Londoners to their work, education, families, friends, shopping, and leisure. It’s a sustainable alternative to cars, for journeys that can’t be walked or cycled.

The bus is already one of our most affordable, accessible and inclusive forms of transport. All our buses are wheelchair accessible, fitted with ramps, and can be lowered to pavement level to make it easier for older or disabled passengers to board. Nearly 95% of our bus stops are accessible.

We continuously review and adapt the network to reflect changing customer needs, so buses are where our customers need them most.

The Mayor of London is committed to expanding outer London’s bus network, to strengthen alternatives to private cars and maximise the benefits of the Ultra Low Emission Zone.

Our  Bus action plan is about increasing the number of bus journeys by making bus travel better, faster and greener.

We continue to grow our fleet of zero-emission buses, with over 950 so far. The whole fleet will be converted by 2034. Other projects include 12% more countdown signs at bus stops in every London borough.


Equalities Impact Assessment

Our Equality Impact Assessment (EqIA) identifies:

  • The affects these proposals could have on people
  • How we propose to minimise any negative impacts

After we’ve considered all comments, the EqIA will be reviewed and may be updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.


How you can find out more

You can use the question tool on this page during the consultation period. We will respond to your questions as soon as we can. You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY).

We have provided the following information to help you respond:

Public drop-in session

Come and talk to us at a public drop-in session on Monday 12 February. See the ‘Key Dates’ section for further details.

Connecting with London's deaf community on our consultations

To enhance how we consult with London's deaf community, we’re offering a British Sign Language (BSL) consultation conversation service.

Please contact haveyoursay@tfl.gov.uk to arrange a two-way discussion with a BSL user.


What happens next

After the consultation ends, we’ll consider all the responses we receive and prepare a consultation report.

The report will be published on our website during 2024.

Update 19 February 2024

This consultation has now closed. Thank you to everyone who responded. We are analysing your feedback and will report back shortly.

-update ends-


Update 11 January 2024

A public drop-in session will take place on Monday 12 February 2024 between 15:00-19:00. See the Key Dates section for more information.

- update ends -



We would like to hear your views on proposals to improve safety, accessibility and reliability on bus route 273 in Lewisham, on Manor Park and between the Burnt Ash Hill junction with A205 Westhorne Avenue, and the southern end of Exford Road.

On this page you can find out more about the proposals, how they may impact you, and how you can have your say.

To translate this page, please use the ‘Select language’ button at the bottom of this page. This information is also available in an easy read format.

You have until Sunday 18 February 2024  to give us your feedback.

Photograph of route 273 single deck busWhat is proposed?

Why we are proposing these changes

Background

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next



What is proposed?

Our diagram below provides an overview of the current and proposed 273 bus route in Manor Park, Lee and Grove Park, including sections of the route that are currently operated on a ‘hail and ride’ basis.

Hail and ride is where you can get on or off the bus by signalling to the driver that you want to get on or off the bus at a certain points along the road, rather than using a designated bus stop.


Linear map showing current and proposed 273 routesLarger image


We’re consulting on three main changes within the hail and ride sections. These are described as proposals 1, 2 and 3. We welcome your views about any or all these proposals.

Please click on the links below to find out more about them.

Proposal 1 - Manor Park

New bus stop cages and road markings at the three existing bus stops located outside: 37, 72, and 82 Manor Park.

Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

Removal of the current hail and ride service, and the introduction of ten permanent, fixed location bus stops.

Proposal 3 - Exford Road and Jevington Way

A local route change which would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way. This routeing would be more suitable for fixed bus stops.

You can find out more here about why we are proposing these changes.


Background

Photograph of people crossing a road with bus 273 in background

Buses play a crucial role in making London a more prosperous city, connecting Londoners to their work, education, families, friends, shopping, and leisure. It’s a sustainable alternative to cars, for journeys that can’t be walked or cycled.

The bus is already one of our most affordable, accessible and inclusive forms of transport. All our buses are wheelchair accessible, fitted with ramps, and can be lowered to pavement level to make it easier for older or disabled passengers to board. Nearly 95% of our bus stops are accessible.

We continuously review and adapt the network to reflect changing customer needs, so buses are where our customers need them most.

The Mayor of London is committed to expanding outer London’s bus network, to strengthen alternatives to private cars and maximise the benefits of the Ultra Low Emission Zone.

Our  Bus action plan is about increasing the number of bus journeys by making bus travel better, faster and greener.

We continue to grow our fleet of zero-emission buses, with over 950 so far. The whole fleet will be converted by 2034. Other projects include 12% more countdown signs at bus stops in every London borough.


Equalities Impact Assessment

Our Equality Impact Assessment (EqIA) identifies:

  • The affects these proposals could have on people
  • How we propose to minimise any negative impacts

After we’ve considered all comments, the EqIA will be reviewed and may be updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.


How you can find out more

You can use the question tool on this page during the consultation period. We will respond to your questions as soon as we can. You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY).

We have provided the following information to help you respond:

Public drop-in session

Come and talk to us at a public drop-in session on Monday 12 February. See the ‘Key Dates’ section for further details.

Connecting with London's deaf community on our consultations

To enhance how we consult with London's deaf community, we’re offering a British Sign Language (BSL) consultation conversation service.

Please contact haveyoursay@tfl.gov.uk to arrange a two-way discussion with a BSL user.


What happens next

After the consultation ends, we’ll consider all the responses we receive and prepare a consultation report.

The report will be published on our website during 2024.

  • Proposal 1 - Manor Park

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    CLOSED: This discussion has concluded.

    Photograph of London bus at bus stop

    New bus stop cages and road markings at the three bus stops located outside: 37, 72, and 82 Manor Park

    To accommodate the new bus cages, the following changes are proposed at each location:

    • Removal of existing parking bays/spaces from the bus stop area
    • Double yellow lines would indicate no parking at all times


    How this may impact you:

    • Two to three car parking spaces would be removed at each bus stop location
    • Drivers using this space to park would need to seek alternative space nearby
    • Fixed bus stops would improve access for passengers boarding and alighting the bus
    • They would also reserve space for the bus when in stop, making it easier for other vehicles to pass


    The Manor Park proposals are detailed in Map 1 and the table below.


    Map reference Location/direction

    Map 1
    Location 1

    Manor Park, outside number 37
    Route 273 towards Petts Wood

    Map 1
    Location 2

    Manor Park, outside number 82
    Route 273 towards Lewisham station

    Map 1
    Location 3

    Manor Park, opposite number 72
    Route 273 towards Petts Wood



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  • Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

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    CLOSED: This discussion has concluded.

    Photograph of bus 273 going to Petts WoodRemoval of the current hail and ride section on route 273 between Lee and Grove Park, and the introduction of ten permanent, fixed location bus stops

    Where fixed bus stops are proposed, these would include the following features:

    • Yellow painted bus stop/ bus cage markings road markings
    • Double yellow lines in the bus stopping area to indicate no parking at all times
    • Pavement and kerb changes to improve access, and help ensure safe operation of bus boarding ramps


    How this may impact you:

    Location specific:

    • As fixed bus stops are not proposed here, Woodyates Road would no longer be served by route 273, and passengers would need to walk to and from the proposed fixed bus stops on Horncastle Road or Guibal Road to access bus services
    • On Burnt Ash Hill, near to no’s 68-80 and the junction with Horncastle Road, the existing speed hump would be removed to facilitate the proposed new fixed bus stop. All other speed humps in the area would remain


    In general:

    • The removal of the hail and ride service would mean buses would no longer stop on request
    • Two to three car parking spaces would be removed at each bus stop location
    • Drivers using this space to park would need to seek alternative space nearby and may have to walk further to access their vehicle
    • Fixed bus stops would improve access for passengers boarding and alighting the bus
    • They would also reserve space for the bus when in stop, making it easier for other vehicles to pass


    The fixed bus stop proposals between Lee and Grove Park are detailed in Map 2 and the table below.


    Route 273 map 2 Lee and Grove ParkLarger image



    Map reference Location/direction

    Map 2
    Location 4

    Horncastle Road, outside number 3
    Towards Petts Wood

    Map 2
    Location 5

    Horncastle Road, outside number 63
    Towards Petts Wood

    Map 2
    Location 6

    Burnt Ash Hill, near to numbers 68-80 and the junction with Horncastle Road
    Towards Lewisham station

    Map 2
    Location 7

    Guibal Road, outside numbers 67-69
    Towards Petts Wood

    Map 2
    Location 8

    Winn Road, approaching number 24
    Towards Lewisham station

    Map 2
    Location 9

    Winn Road, outside numbers 47- 49
    Towards Petts Wood

    Map 2
    Location 10

    Exford Road, outside numbers 86-88
    Towards Petts Wood

    Map 2
    Location 11

    Exford Road, approaching number 39
    Towards Lewisham station

    Map 2
    Location 12

    Exford Road, outside numbers 18-20
    Towards Petts Wood

    Map 2
    Location 13

    Exford Road, opposite numbers 10-12
    Towards Lewisham station



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  • Proposal 3 - Exford Road and Jevington Way

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    CLOSED: This discussion has concluded.

    Photograph of bus stop for Lee stationA local route change in Lee that would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way.

    This section of the bus route would no longer be hail and ride and buses would no longer stop on request.

    These proposals would facilitate the introduction of two new fixed location bus stops on Exford Road. The proposed new bus stops are described in more detail in Proposal 2.


    How the route change may affect you:

    If we were to change bus route 273 as proposed, the following roads would no longer be served by it:

    • Senlac Road east of Exford Road
    • Jevington Way
    • Winn Road between Jevington Way and Exford Road
    • Passengers of route 273 that currently that board and alight from the above roads would need to walk further to access their nearest bus stop. This would impact approximately 40 passengers a day Monday-Saturday, and 15 passengers on a Sunday
    • Walking time would be approximately four minutes, depending on start and end locations of journeys
    • All passengers currently boarding and alighting along these roads would remain within 400 metres of the bus network, with the nearest bus stops proposed on Map 2 below (locations 10 and 11)
    • This may have a negative impact for disabled people, wheelchair users, people with buggies, luggage and shopping, and in particular in poor weather and at night
    • For passengers traveling through the area, the bus journey time would be reduced by approximately four minutes. Improved bus journey times would benefit approximately 750 passengers Monday-Saturday, and 350 passengers on Sundays


    The local route change proposals are detailed in Map 2

    The proposed bus stops are shown on the map and within the table below (locations 10 and 11)

    Map reference Location/direction

    Map 2
    Location 10

    Exford Road, outside numbers 86-88
    Towards Petts Wood

    Map 2
    Location 11

    Exford Road, approaching number 39
    Towards Lewisham station



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  • Why we are proposing these changes

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    CLOSED: This discussion has concluded.

    Safety and accessibility

    Fixed bus stops provide accessibility benefits for passengers and make it clear where the bus is designated to stop. Bus stop road markings, known as cages, reserve road space to ensure there is always room for buses to pull up alongside the kerb line. This enables passengers to safely board and alight, and bus drivers to deploy the bus boarding ramp if necessary.

    When bus stop road markings (cages) are not marked out in the road, on-street parking can make it difficult for drivers to pull alongside the kerb. As a result of the bus not being able to pull alongside the kerb, some passengers are not able to use the service.

    Wheelchair user using ramp to board bus


    We want to make sure all our customers feel the bus is the best option for their journey and that they will have a safe and comfortable experience at bus stops and on buses. We will work collaboratively to ensure the experience of using the bus matches the expectations and requirements of all our existing and potential customers, including working with boroughs, public transport advocates and stakeholder groups.

    Real-time journey information on route 273

    Bus passengers on the 273 would benefit from real time information about bus arrival and journey times as they could have bus stop reference points for their journey. This may make people feel safer when using the bus as they would know an almost real-time arrival time for the bus at the next bus stop.

    Reliabilty

    A local route change in Lee would see the 273 bus route run along the northern section of Exford Road in both directions. We propose this route changes to enable the provision of fixed bus stops, which are not suitable on Jevington Way due to its narrow road width and extensive on-street parking.

    The route change would also reduce the occurrence of congestion, which contributes to bus delays and can lead to unreliable journeys.


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Page last updated: 19 Apr 2024, 08:15 AM