2021 Review of taxi (black cab) fares and tariffs in London

We are reviewing London taxi (black cab) fares and tariffs. We are interested in your views on the current taxi fares and tariffs, and whether these should be increased to take into account increases to taxi drivers’ operating costs.

Why do we review fares?

We review taxi fares and tariffs because:

  • Taxi drivers’ operating costs change
  • We want to ensure that drivers are fairly paid and can cover their costs while making sure taxi driving remains a viable career
  • It is important to ensure taxi fares remain value for money for taxi users

What do we want to know?

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We are reviewing London taxi (black cab) fares and tariffs. We are interested in your views on the current taxi fares and tariffs, and whether these should be increased to take into account increases to taxi drivers’ operating costs.

Why do we review fares?

We review taxi fares and tariffs because:

  • Taxi drivers’ operating costs change
  • We want to ensure that drivers are fairly paid and can cover their costs while making sure taxi driving remains a viable career
  • It is important to ensure taxi fares remain value for money for taxi users

What do we want to know?

The coronavirus pandemic has brought uncertainties for the taxi industry and for taxi users. So for this review, we are not consulting on a single proposal for increasing taxi fares and tariffs. Instead we are interested in your views on three possible options:

OptionDetail
Option 1No change to taxi fares and tariffs:
• Minimum fare frozen at £3.20
• Tariffs 1, 2 and 3 frozen

Option 2Increasing Tariffs 1, 2 and 3 by the combined total of the 2019, 2020 and 2021 Cost Index figures:
• Minimum fare frozen at £3.20
• Increasing Tariffs 1, 2 and 3 by 9.95%

Option 3Following a similar approach to that taken in the last two reviews:
• Increasing the minimum fare by 80 pence
• Increasing Tariff 1 and Tariff 2 by 4.03%
• Freezing Tariff 3


See how each option would affect the rates per mile, per hour and per minute under each tariff.

We would also like to know if you think:

Whether there should be any change to the extra charge passengers pay to take a taxi from one of the taxi ranks at Heathrow Airport (this charge helps to cover the fees taxi drivers have to pay to use the taxi ranks at the airport).

Whether taxi drivers should be allowed to add an extra charge to the fare paid by passengers when they are dropped off at Heathrow Airport (this would help drivers cover the costs of a new terminal drop off charge introduced at the airport).

How can you find out more?

The full details of the options we are consulting on, and the other options we have considered but decided not to take forward, can be found in the Documents section.

When considering changes to taxi fares and tariffs we try to strike a balance between drivers being fairly paid and taxi users getting fair and affordable fares. Further information on the factors we have considered can be found in the factsheets in the Documents section.

We have undertaken an Equality Impact Assessment (EqIA). The EqIA examines what positive and negative impacts changes to taxi fares and tariffs may have on customers with characteristics protected by the Equality Act 2010.

We’ve also considered other impacts including economic, health and safety (including crime and disorder), and environmental impacts. For this review we will also consider the impact of the coronavirus pandemic on the taxi trade and the current situation.

What’s next?

Once the consultation ends on 21 January 2022, we will spend time considering all the responses we received and this will inform our recommendations for any changes to taxi fares and tariffs.

TfL’s Finance Committee is authorised to approve proposed changes to fares for taxis. Once the Finance Committee have reached a decision, we will publish the outcome, consultation report and the response to the issues raised during the consultation.

If we decide to make any changes, these would normally be implemented between six to eight weeks after being approved by the Finance Committee. This is to allow time for the taximeters and fares information to be updated.

Have your say

Please share your views by taking part in our online survey. It should take you no more than 10 minutes to complete.

To take part you will need to register with your email address. Your details will be kept secure and only used, with your permission, to update you about the outcome of the consultation and our next steps.

If you prefer not to complete the survey, then please submit your response to by:

We want this consultation to be accessible to everyone. Please find an Easy Read version of an executive summary of the proposals and an Easy Read version of our survey . These are also available as a British Sign Language (BSL) video of the executive summary and a BSL video of the survey, both videos include audio.

If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

  • Please share your views by taking part in our online survey. It should take you no more than 10 minutes to complete.

    If you prefer not to complete the survey, then please submit your response to us in writing to:

    Please note responses to the survey may be made publicly available after the consultation exercise has closed, this would typically be in the form of a report on the results of the consultation exercise, but any personal information will be kept confidential. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. For further information, please visit our privacy policy.

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Page last updated: 23 December 2021, 07:57