350 bus route in Hayes

Proposals

Bus route 350 currently operates between Heathrow Terminal 5 and Station Road/Millington Road in the London Borough of Hillingdon.

We are proposing to reroute the 350 south of Hayes and Harlington Station to serve Nestles Avenue, instead of continuing to Fairey Corner and Millington Road.

Our aim is to bring homes closer to the London bus network and provide a quick link to Hayes and Harlington Station for national rail and Elizabeth line services. This includes new homes as part of the Hayes Village development.

Route 350 current and proposed bus stops

Nestles Avenue

If we were to reroute the 350 as proposed, subject to agreement with the London Borough of Hillingdon, the following changes to the road layout would be needed along Nestles Avenue:

• A new pair of bus stops at the approximate locations of Sandow Crescent, towards North Hyde Road, and Black Rod Close, towards Station Road
• A new bus stop and bus stand with space for buses to turn and bus driver facilities at the eastern end of the road
• Changes to the traffic restriction at the junction of Nestles Avenue and Station Road to allow buses to make a right turn. The current left turn only restriction for all other vehicles would remain

Route 350 proposed geographic map

Why?

Why we propose to reroute the 350

• We want to link existing and new homes along Nestles Avenue to the bus network to make it easier for residents to access other bus routes the Elizabeth Line and national rail services
• Approximately 1,400 new homes are planned as part of the canal-side Hayes Village development at the site of the former Nestlé Factory
• We are expecting more demand for bus services as the community continues to grow
  
  

London’s bus network is our most affordable, accessible, and available form of public transport and offers the main sustainable alternative to cars for those journeys that cannot easily be walked or cycled. It is also London’s most flexible mode of public transport.

We continuously review and adapt the bus network to reflect changing customer needs. This includes:

• Proposing adjustments to existing routes to ensure services are operating in areas where our customers need them most
• Considering where else the network should serve
• Considering areas where emerging redevelopment is bringing new homes and building new communities

Read more about how we are increasing the number of bus journeys by making bus travel better, faster and greener in our Bus action plan.

How it impacts you

Bus stop changes

The following bus stops towards Heathrow Terminal 5 would no longer be served the 350 if it were to be rerouted:

• Bus stops P for Millington Road
• Bus stop K for Fairey Corner

The following bus stop towards Millington Road would no longer be served by the 350 if it were to be rerouted:

• Bus stop F for Fairey Corner

Typically, 195 passengers each day currently travel to/from stops P, K and F. These three stops also provide access to the Asda Superstore.

If the 350 were to be rerouted as proposed passengers would need to change bus at Hayes and Harlington Station, or walk to complete their journey south of Nestles Avenue

• The walking distance is up to 580 metres
• Alternatively, passengers could change to another bus service instead of walking
• Suggested routes to complete a journey include bus routes: 90, 278, H98 and U4

New journey opportunities

The following bus stops would be planned on Nestles Avenue. Suggested locations are indicative and have been selected where we believe they would have the least impact:

• Sandow Crescent, towards North Hyde Gardens
• Black Rod Close, towards Heathrow Terminal 5
• North Hyde Gardens for boarding and alighting

The proposed bus stops would create new, direct bus journeys between Nestles Avenue and Hayes town centre, Hayes and Harlington Station for the Elizabeth Line, other local bus routes and Heathrow Airport.

The following network map shows how the local bus network would change:

Route 350 proposed network map

Impact of needing to change bus

The following concerns may arise for passengers that need to change bus. This may affect older, younger, and disabled people and passengers with luggage, young children and buggies.

• A longer overall journey time due to the need to change bus
• Concern about the interchange environment (for example, lack of seating and shelter while waiting for the next bus)
• Concern about crowding when joining the bus (for example, less space or less chance of a seat being available)
• Concern at having to change bus at night, in hours of darkness
• Concern journeys would become more expensive if using more than one bus

To help mitigate against these concerns:

• The proposals aim to ensure bus services would meet customer demand, and crowding on the bus is not expected
• The ‘Hopper’ bus fare provides the ability to make a second bus journey within 60 minutes of boarding the first, at no additional cost

Our initial Equality Impact Assessment (EqIA) identifies in more detail:

• The affects these proposals could have on people
• How we propose to minimise any negative impact
• After we’ve considered all comments, the EqIA will be reviewed and updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.

More Information

We have provided more information to help you respond:

Accessible Information

We want to make sure everyone is able to take part in our consultations. To help make it accessible to everyone we have provided:

Tell us your views

You can reply by completing our survey, which should take no more than 10 minutes to complete or if you are short on time, you can submit a quick response.

The closing date for comments is 31 July 2024

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Questions?

You can use our question tool during the consultation period. We will respond to your questions as soon as we can.

You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY)

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Next steps

These proposals are subject to the outcome of our consultation. Once consultation ends on Wednesday 31 July 2024, we will spend time considering all the responses we receive and will prepare a consultation report.

The consultation report will help us reach a decision about how bus route 350 may change. The report will be available to everyone that takes part in the consultation and a copy will be published on our website.

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