Aldgate – changes to bus routes
We are proposing a new start and end point for bus route 343. The route would start and finish at Tower Gateway. The route would no longer travel to Aldgate bus station.
We are also proposing changes to routes 254 and 15 around Aldgate.
By clicking on the buttons below you can find detailed information about our proposals, supporting documents and how you can provide your feedback or ask questions.
The consultation will close on Friday 6 December 2024.
Proposals
We are proposing a new start and end point for bus route 343. The route would start and finish at Goodman’s Yard, Tower Gateway. The route would no longer travel to Aldgate bus station.
If bus route 343 did not travel to Aldgate bus station, this would make space for an additional route to serve the northbound stop in the bus station. This allows us to propose a re-route of the 15 via Aldgate bus station to provide a common stop with route 115 for trips between Aldgate and Blackwall DLR station.
Our proposal to move the bus stop for route 15, also allows us to change the first stop on route 254 to Aldgate High Street. This would provide customers with a common stop for route 254 and route 25 for passengers travelling between Aldgate and Whitechapel station.
The proposed changes to route 343 would allow us to provide common stops for several destinations for the 15 and 115 as well as 25 and 254.
Impact on journeys
The scheme impacts from the EqIA which are set out below:
Positive impacts
Re-routeing the 15 via Aldgate bus station could provide better interchange with London Underground services and serving stop L in the bus station provides a new common stop for more than 500 passengers who board buses in Aldgate and travel between Aldgate and Blackwall (common section on routes 15 and 115).
Moving route 254 from Aldgate Bus station to the bus stop on Aldgate High Street creates a common stop with route 25 for passengers travelling from Aldgate to Whitechapel. The bus stop is 80 metres from the bus stop in Aldgate Bus station and requires crossing Aldgate High Street, which can be accessed by a signalised crossing.
Some passengers from all protected characteristics may have less of a walk or a shorter interchange considering their current journey.
New bus stopping possible impacts
Changing route 343 to start and finish at Tower Gateway impacts around 1,000 trips, which is approximately 5% of the passengers. These passengers would still be able to change buses onto routes 42, 78 to complete their journey or alternatively walk up to 500 metres to Aldgate Station or stops on Minories/Mansell Street. 
Route 15 passengers who get on and off the bus at stop S on Mansell Street may need to walk to or from the stop to access stop L in the bus station (up to 300 metres).
Some passengers from all protected characteristics may have longer to walk or a longer interchange considering their current journey.
Some passengers may feel unsafe changing buses in the dark or waiting for a bus in the dark.
Interchanging
Passengers changing buses from the 343 traveling to or from Aldgate Bus station would need to use bus routes 42 or 78 to start or finish their journey.
For journeys towards Aldgate bus station, same-stop interchange would be available at two stops on Mansell Street (Stop TE) and Tower Bridge Road between route 343 and 42 or 78. Both stops have a shelter with seating. Neither of these stops has a Countdown sign fitted.
For journeys towards London Bridge, same-stop interchange would be available at two stops on Tower Bridge Road (Stop L) and Minories (stop TC) from routes 42, 78 to route 343. Stop TC has a shelter with seating and stop L does not. Neither of these stops has a Countdown sign fitted.
Route 254
Passengers using the possible new first stop for route 254, would need to cross Aldgate High Street, using a signalised crossing to the new proposed first stop.
Route 15
Route 15 passengers that board or alight at stop S on Mansell Street may need to walk to or from the stop to access stop L in the bus station (up to 300 metres).
Equalities Impact Assessment
Our Equality Impact Assessment (EqIA) identifies:
- The effects these proposals could have on people
- How we propose to minimise any negative impacts
After we’ve considered all comments, the EqIA will be reviewed and may be updated. We use the EqIA to help us decide if, and how, we should proceed with these proposals.
Accessible Information
We want to make sure everyone is able to take part in our consultations. To help make it accessible to everyone we have provided:
You can translate the information on this page into another language by using the ‘Select language’ button at the bottom of the page
Connecting with London's deaf community on our consultations
To further enhance how we consult with London's deaf community we offer:
- A British Sign Language (BSL) video of our proposals and survey
- A BSL conversation service. This allows the TfL consultation lead to have a two-way BSL translated discussion with a BSL user. To request a BSL conversation please contact us at haveyoursay@tfl.gov.uk and we will be in contact to arrange a convenient time
Tell us your views
You can reply by completing our survey, which should take no more than 10 minutes to complete or if you are short on time, you can submit a quick response.
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The closing date for comments is Friday 6 December 2024.
Questions?
You can use our question tool during the consultation period. We will respond to your questions as soon as we can.
You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY)
Next steps
These proposals are subject to the outcome of our consultation. Once consultation ends on 6 December 2024 we will spend time considering all the responses we receive and will prepare a consultation report.
The report will be sent to everyone that takes part in the consultation and a copy will be published on our website.
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