New Congestion Charge proposals

Between 28 July and 6 October 2021 we held a public consultation on proposed changes to the Congestion Charge. This consultation has ended.

Thank you to those who took part. We are now analysing the responses. All views will be taken on board.

Next steps:

  1. Preparation of a consultation report, including a summary of the issues raised and a response to these. We will also prepare a mayoral decision document
  1. The Mayor will be asked to make a decision on the consultation proposals later in the year
  1. Depending on the Mayor’s decision, any changes would be implemented the day after a decision has been made. (The exception would be the introduction of new charging days and hours, which would involve changes to signage and technology systems. Any changes to days and hours would come into effect on 28 February 2022).

We will update this webpage with the consultation report after the Mayor’s decision.

Overview

Transport for London is proposing changes to the central London Congestion Charge.

Since its implementation in 2003, TfL has made changes to the Congestion Charge to ensure it remains effective, including changes to discounts and exemptions, charge level and days/times of operation. Last year we made temporary changes to the charge in response to the transport challenges presented by the pandemic, including operating daily until 22:00.

Our proposals

The proposals we are now consulting on are:

  • A daily charge of £15
  • Reducing the hours of operation from 07:00 to 22:00 each day, to between 07:00-18:00 Monday to Friday and between 12:00-18:00 at weekends and on Bank holidays
  • There would be no charge between Christmas and New Year
  • A discount of 90% for residents living in the Congestion Charge zone
  • A pay next day charge of £17.50, and the deadline for making a delayed payment is three days after the day of travel
  • No discount for payments made by Auto Pay or Fleet Auto Pay
  • Retain reimbursement arrangements which would apply in exceptional circumstances

The new proposals are part of the commitment by the Mayor of London and TfL to reduce traffic and congestion in central London. This would improve London’s air quality and encourage more journeys to be made by walking, cycling or public transport.

Have your say

We would like to hear your views on these proposals for changes to the Congestion Charge.

You can do this by completing the online survey on this site, providing your comments no later than Wednesday 6 October 2021.

We also want this consultation to be accessible to everyone. There is an Easy Read version of our materials in the ‘Documents’ section. There is also an Easy Read version of our survey. In the bottom right-hand corner there are also British Sign Language videos of the proposals and the survey (audio versions of these are available in the 'Documents' section). If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

To take part you will need to register with your email address. Your details will be kept secure and only used, with your permission, to update you about the outcome of the consultation and our next steps.

If you prefer not to complete the survey, then please submit your response to us in writing to ccyourview@tfl.gov.uk or FREEPOST TFL HAVE YOUR SAY (no stamp needed).

Information to help you respond

Have a look at our Frequently Asked Questions. These will be updated during the consultation as questions come in.

There is additional information in the ‘Documents’ section of this page. This includes:

If you’d like more detailed information, there is also:

  • Supplementary information - this contains information on the Congestion Charge scheme, the proposed changes to the scheme including why we are proposing them, the expected traffic impacts as well as the potential wider impacts
  • Integrated Impact Assessment - the full IIA is a lengthy report and contains more information on our rationale as to why change is needed, plus forecast impacts of the proposed changes on travel patterns, the environment, people (health and equalities) and economy/business. The report has an Executive Summary.
  • Variation Order - a legal document setting out the basis for the proposed changes
  • A copy of our consultation survey, in case you would prefer to complete it offline and post it to our Freepost address (which is FREEPOST TFL HAVE YOUR SAY)



Between 28 July and 6 October 2021 we held a public consultation on proposed changes to the Congestion Charge. This consultation has ended.

Thank you to those who took part. We are now analysing the responses. All views will be taken on board.

Next steps:

  1. Preparation of a consultation report, including a summary of the issues raised and a response to these. We will also prepare a mayoral decision document
  1. The Mayor will be asked to make a decision on the consultation proposals later in the year
  1. Depending on the Mayor’s decision, any changes would be implemented the day after a decision has been made. (The exception would be the introduction of new charging days and hours, which would involve changes to signage and technology systems. Any changes to days and hours would come into effect on 28 February 2022).

We will update this webpage with the consultation report after the Mayor’s decision.

Overview

Transport for London is proposing changes to the central London Congestion Charge.

Since its implementation in 2003, TfL has made changes to the Congestion Charge to ensure it remains effective, including changes to discounts and exemptions, charge level and days/times of operation. Last year we made temporary changes to the charge in response to the transport challenges presented by the pandemic, including operating daily until 22:00.

Our proposals

The proposals we are now consulting on are:

  • A daily charge of £15
  • Reducing the hours of operation from 07:00 to 22:00 each day, to between 07:00-18:00 Monday to Friday and between 12:00-18:00 at weekends and on Bank holidays
  • There would be no charge between Christmas and New Year
  • A discount of 90% for residents living in the Congestion Charge zone
  • A pay next day charge of £17.50, and the deadline for making a delayed payment is three days after the day of travel
  • No discount for payments made by Auto Pay or Fleet Auto Pay
  • Retain reimbursement arrangements which would apply in exceptional circumstances

The new proposals are part of the commitment by the Mayor of London and TfL to reduce traffic and congestion in central London. This would improve London’s air quality and encourage more journeys to be made by walking, cycling or public transport.

Have your say

We would like to hear your views on these proposals for changes to the Congestion Charge.

You can do this by completing the online survey on this site, providing your comments no later than Wednesday 6 October 2021.

We also want this consultation to be accessible to everyone. There is an Easy Read version of our materials in the ‘Documents’ section. There is also an Easy Read version of our survey. In the bottom right-hand corner there are also British Sign Language videos of the proposals and the survey (audio versions of these are available in the 'Documents' section). If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

To take part you will need to register with your email address. Your details will be kept secure and only used, with your permission, to update you about the outcome of the consultation and our next steps.

If you prefer not to complete the survey, then please submit your response to us in writing to ccyourview@tfl.gov.uk or FREEPOST TFL HAVE YOUR SAY (no stamp needed).

Information to help you respond

Have a look at our Frequently Asked Questions. These will be updated during the consultation as questions come in.

There is additional information in the ‘Documents’ section of this page. This includes:

If you’d like more detailed information, there is also:

  • Supplementary information - this contains information on the Congestion Charge scheme, the proposed changes to the scheme including why we are proposing them, the expected traffic impacts as well as the potential wider impacts
  • Integrated Impact Assessment - the full IIA is a lengthy report and contains more information on our rationale as to why change is needed, plus forecast impacts of the proposed changes on travel patterns, the environment, people (health and equalities) and economy/business. The report has an Executive Summary.
  • Variation Order - a legal document setting out the basis for the proposed changes
  • A copy of our consultation survey, in case you would prefer to complete it offline and post it to our Freepost address (which is FREEPOST TFL HAVE YOUR SAY)



CLOSED: This discussion has concluded.

If you have questions about our proposals please have a read of our Frequently Asked Questions. If these do not answer your query then you can leave a question here. We will read these and update the Frequently Asked Questions.

Please note that any questions you ask may be visible to others and will be subject to moderation. Any personal information will be kept confidential but your user name will be displayed. Further details on moderation are available here

Questions asked may be publicly available after the project has closed and we may also include them in the form of a report on the results of the consultation exercise, but any personal information will be kept confidential. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. For further information, please visit our privacy policy