Brent Cross buses – proposed changes to routes 102, 189, 210, 232, 266, 316, 326 and C11

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Consultation has concluded

Update 31 July 2023 

Today we have published our consultation report following this consultation.

We received 258 responses to the consultation and would like to thank everyone that took part. After careful consideration of the consultation responses, we have decided to proceed with the eight bus route service changes as proposed.

The service changes will be introduced in stages, and over a period of time in line with the pace of redevelopment in the Brent Cross Town area. This is expected to start with changes to bus route 189 to enable it to serve Brent Cross West rail station once this opens. All service changes will be supported with customer information in advance, and with minimal disruption to current bus journeys.

Thank you again to everyone that took part.

- update ends -

We are proposing changes to bus routes 102, 189, 210, 232, 266, 316, 326 and C11 in the Brent Cross Cricklewood area. Our aim is to adapt and develop a bus network ready to serve the new Brent Cross West rail station, the growing Brent Cross Town community and other developments around Edgware Road.

Your views are important to us. On this page you can find out more about our proposals, how these may impact you, and how you can have your say.

Overview

Planning for the future

What is proposed?

Equalities Impact Assessments

How you can find out more

Tell us your views

Public drop-in sessions

What happens next

Overview

London’s bus network is our most affordable, accessible and available form of public transport and offers the main sustainable alternative to cars for those journeys that can’t easily be walked or cycled. It is also London’s most flexible mode of public transport, and we continuously review and adapt the bus network to ensure that services reflect changing customer needs.

Following the Mayor’s announcement that the Ultra Low Emissions Zone will be expanded London-wide in August, we are undertaking a number of bus consultations across outer London to strengthen alternatives to private cars and maximise the benefits of expanding the ULEZ.

This includes proposing adjustments to bus existing routes to ensure services are operating in areas where our customers need them most and considering where else the network should serve; and in areas where emerging redevelopment is bringing new homes and building new communities.

These proposals relate on the sections of bus routes 102, 189, 210, 232, 266, 316, 326 and C11 in the Brent Cross Cricklewood regeneration area. The regeneration of the Brent Cross Cricklewood area comprises Brent Cross Town and the new Brent Cross West rail station. This transformation is being led by Barnet Council and its partners including Related Argent, Network Rail and the Department for Transport. Visit the Brent Cross Town website for further details.

Planning for the future

We have worked with Barnet Council and its partners to develop proposals for a permanent bus network that would be introduced to the area in stages, with minimal disruption to current bus journeys. The proposals are designed to be introduced over a period of time as development expands, new roads are built, and people, visitors and employees move into the area. This would start with new bus links to Brent Cross West station.

Subject to the outcome of the consultation, should it be decided to proceed with these proposals, temporary arrangements may be required until parts of the new road network are completed.

The next section introduces a series of proposal maps showing where each bus route goes now, and what is proposed. In some instances, the routes on the maps go on to roads that are not yet built. Where street names are used in relation to roads not yet built these are provisional names and are not confirmed. All new street names are subject to approval by Barnet Council.

On our maps, bus stop locations marked as “proposed” represent places where there is not a current bus stop, and we are proposing there would be one. Bus stop locations marked as “possible” would be subject to further discussion with Barnet Council and its partners as development progresses.

Bus stop served by route

Bus stop no longer served by route

Proposed bus stop - subject to the outcome of consultation

Possible bus stop – indicative only and subject to development


What is proposed?

  • View our route-by-route guide to how these proposals may change your bus journey

Bus routes 102 and C11

Route 102 currently operates between Brent Cross Shopping Centre and Edmonton Green bus station. Route C11 currently operates between Brent Cross Shopping Centre and Archway Station.

We propose to change the section of both routes between Tempelhof Bridge near to Brent Cross Shopping Centre and Claremont Road only. The routes would serve two new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’ and ‘School Lane’.

The routes would operate in both directions between Claremont Road and Tempelhof Bridge via ‘Tempelhof Link Road’ and ‘School Lane’ then return to their current line of route on Tempelhof Bridge.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 189

This route currently operates between Brent Cross Shopping Centre and Marble Arch.

We propose to change the section of route 189 between Brent Cross Shopping Centre and Claremont Road/Clitterhouse Road only to serve four new roads being constructed as part of the Brent Cross Town development: ‘Claremont Park Road’. ‘Brent Terrace’, ‘High Street’ and ‘Tempelhof Link Road’ and the new Brent Cross West rail station.

The route to and from Brent Cross Bus Station Centre and Claremont Road/Clitterhouse Road would be via ‘Tempelhof Link Road’, ‘High Street’, ‘Brent Terrace’ and ‘Claremont Park Road’, instead of via Tempelhof Avenue and Tilling Road.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 210

This route currently operates between Brent Cross Shopping Centre and Finsbury Park. We propose to change the section of route 210 between Tempelhof Bridge and Tilling Road only

The route between Tempelhof Bridge and Tilling Road would become the same eastbound and westbound via two new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’ and ‘School Lane’.

Bus routes 232 and 266

Route 232 currently operates between Turnpike Lane and St Raphael’s Estate, via Brent Cross Shopping Centre. Route 266 currently operates between Brent Cross Shopping Centre and Acton, High Street.

We propose to change the eastbound section of both routes between Prince Charles Drive and Staples Corner only, to mirror their current westbound routings.

The eastbound route proposal would be via Tilling Road and Tempelhof Bridge, with the possibility of a new eastbound bus stop on Tilling Road. Each route would no longer serve Etheridge Road.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 316

This route currently operates between Cricklewood Bus Garage and White City. We propose to extend the route from its current terminus at the garage to a new terminus at Geron Way, for Brent Cross West rail station. The rest of the route would not change.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 326

This route currently operates between Brent Cross Shopping Centre and Barnet, The Spires. We propose to extend the route from its current terminus at the shopping centre to a new terminus at Brent Cross West rail station via three new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’, ‘High Street’ and ‘Brent Terrace’. The rest of the route would not change.

The proposed route would operate two-way via Prince Charles Drive, Tempelhof Bridge and Avenue, ‘Tempelhof Link Road’, ‘High Street’ and ‘Brent Terrace’.

Proposed bus stop names and locations are indicative for consultation purposes.

Equalities Impact Assessment

We have undertaken an initial Equality Impact Assessment (EqIA) for these proposals. The EqIA identifies and examines in more detail what positive and negative impacts these proposals may have on individuals with protected characteristics together with our equality objectives and how we propose to mitigate any negative impacts.

We have noted some people may need to change bus to complete their journey as part of these proposals. In some cases, current journeys may take between one and seven minutes longer that now.

We have also noted there is opportunity to create new bus journeys as part of the proposals and this will be of particular benefit to the emerging new communities in the Brent Cross Cricklewood area.

Impacts relevant to each bus route are detailed in each “How these proposals may change your bus journey” section of our route-by-route guide.

These impacts and mitigations will be considered as part of the decision-making process on the proposals. The EqIA will be kept under review and updated to reflect any relevant new information, including information which comes in as part of the consultation process.

A copy of the full initial EqIA document can be found in the ‘Document library’.

Connecting with London's deaf community on our consultations

To enhance how we engage and consult with London's deaf community we are trialling a British Sign Language (BSL) consultation conversation service for this consultation. This service will allow the TfL consultation lead to have a two-way BSL translated discussion on any aspect of this consultation with a BSL speaker.

To request a BSL consultation conversation please contact us at haveyoursay@tfl.gov.uk and we will be in contact to arrange this at a convenient time. Following this trial we will evaluate the service to determine if this is something we are able to offer on other consultations in the future.

How you can find out more

We have provided more information to help you respond, and we want this consultation to be accessible to everyone. Visit the document library for:

If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

Public drop-in sessions

Come and talk to us at a series of public drop-in sessions during the consultation period. No need to book. See the ‘Key dates’ section for details of when we are in your area.

What happens next

These proposals are subject to the outcome of our consultation. Once consultation ends on Sunday 16 April 2023, we will spend time considering all the responses we receive and will prepare a consultation report.

The consultation report will help us reach a decision about how bus routes the Brent Cross area may change. A copy of the report will be published later this year. It will available to everyone that takes part in the consultation and a copy will be published on our website.

Update 31 July 2023 

Today we have published our consultation report following this consultation.

We received 258 responses to the consultation and would like to thank everyone that took part. After careful consideration of the consultation responses, we have decided to proceed with the eight bus route service changes as proposed.

The service changes will be introduced in stages, and over a period of time in line with the pace of redevelopment in the Brent Cross Town area. This is expected to start with changes to bus route 189 to enable it to serve Brent Cross West rail station once this opens. All service changes will be supported with customer information in advance, and with minimal disruption to current bus journeys.

Thank you again to everyone that took part.

- update ends -

We are proposing changes to bus routes 102, 189, 210, 232, 266, 316, 326 and C11 in the Brent Cross Cricklewood area. Our aim is to adapt and develop a bus network ready to serve the new Brent Cross West rail station, the growing Brent Cross Town community and other developments around Edgware Road.

Your views are important to us. On this page you can find out more about our proposals, how these may impact you, and how you can have your say.

Overview

Planning for the future

What is proposed?

Equalities Impact Assessments

How you can find out more

Tell us your views

Public drop-in sessions

What happens next

Overview

London’s bus network is our most affordable, accessible and available form of public transport and offers the main sustainable alternative to cars for those journeys that can’t easily be walked or cycled. It is also London’s most flexible mode of public transport, and we continuously review and adapt the bus network to ensure that services reflect changing customer needs.

Following the Mayor’s announcement that the Ultra Low Emissions Zone will be expanded London-wide in August, we are undertaking a number of bus consultations across outer London to strengthen alternatives to private cars and maximise the benefits of expanding the ULEZ.

This includes proposing adjustments to bus existing routes to ensure services are operating in areas where our customers need them most and considering where else the network should serve; and in areas where emerging redevelopment is bringing new homes and building new communities.

These proposals relate on the sections of bus routes 102, 189, 210, 232, 266, 316, 326 and C11 in the Brent Cross Cricklewood regeneration area. The regeneration of the Brent Cross Cricklewood area comprises Brent Cross Town and the new Brent Cross West rail station. This transformation is being led by Barnet Council and its partners including Related Argent, Network Rail and the Department for Transport. Visit the Brent Cross Town website for further details.

Planning for the future

We have worked with Barnet Council and its partners to develop proposals for a permanent bus network that would be introduced to the area in stages, with minimal disruption to current bus journeys. The proposals are designed to be introduced over a period of time as development expands, new roads are built, and people, visitors and employees move into the area. This would start with new bus links to Brent Cross West station.

Subject to the outcome of the consultation, should it be decided to proceed with these proposals, temporary arrangements may be required until parts of the new road network are completed.

The next section introduces a series of proposal maps showing where each bus route goes now, and what is proposed. In some instances, the routes on the maps go on to roads that are not yet built. Where street names are used in relation to roads not yet built these are provisional names and are not confirmed. All new street names are subject to approval by Barnet Council.

On our maps, bus stop locations marked as “proposed” represent places where there is not a current bus stop, and we are proposing there would be one. Bus stop locations marked as “possible” would be subject to further discussion with Barnet Council and its partners as development progresses.

Bus stop served by route

Bus stop no longer served by route

Proposed bus stop - subject to the outcome of consultation

Possible bus stop – indicative only and subject to development


What is proposed?

  • View our route-by-route guide to how these proposals may change your bus journey

Bus routes 102 and C11

Route 102 currently operates between Brent Cross Shopping Centre and Edmonton Green bus station. Route C11 currently operates between Brent Cross Shopping Centre and Archway Station.

We propose to change the section of both routes between Tempelhof Bridge near to Brent Cross Shopping Centre and Claremont Road only. The routes would serve two new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’ and ‘School Lane’.

The routes would operate in both directions between Claremont Road and Tempelhof Bridge via ‘Tempelhof Link Road’ and ‘School Lane’ then return to their current line of route on Tempelhof Bridge.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 189

This route currently operates between Brent Cross Shopping Centre and Marble Arch.

We propose to change the section of route 189 between Brent Cross Shopping Centre and Claremont Road/Clitterhouse Road only to serve four new roads being constructed as part of the Brent Cross Town development: ‘Claremont Park Road’. ‘Brent Terrace’, ‘High Street’ and ‘Tempelhof Link Road’ and the new Brent Cross West rail station.

The route to and from Brent Cross Bus Station Centre and Claremont Road/Clitterhouse Road would be via ‘Tempelhof Link Road’, ‘High Street’, ‘Brent Terrace’ and ‘Claremont Park Road’, instead of via Tempelhof Avenue and Tilling Road.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 210

This route currently operates between Brent Cross Shopping Centre and Finsbury Park. We propose to change the section of route 210 between Tempelhof Bridge and Tilling Road only

The route between Tempelhof Bridge and Tilling Road would become the same eastbound and westbound via two new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’ and ‘School Lane’.

Bus routes 232 and 266

Route 232 currently operates between Turnpike Lane and St Raphael’s Estate, via Brent Cross Shopping Centre. Route 266 currently operates between Brent Cross Shopping Centre and Acton, High Street.

We propose to change the eastbound section of both routes between Prince Charles Drive and Staples Corner only, to mirror their current westbound routings.

The eastbound route proposal would be via Tilling Road and Tempelhof Bridge, with the possibility of a new eastbound bus stop on Tilling Road. Each route would no longer serve Etheridge Road.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 316

This route currently operates between Cricklewood Bus Garage and White City. We propose to extend the route from its current terminus at the garage to a new terminus at Geron Way, for Brent Cross West rail station. The rest of the route would not change.

Proposed bus stop names and locations are indicative for consultation purposes.

Bus route 326

This route currently operates between Brent Cross Shopping Centre and Barnet, The Spires. We propose to extend the route from its current terminus at the shopping centre to a new terminus at Brent Cross West rail station via three new roads being constructed as part of the Brent Cross Town development: ‘Tempelhof Link Road’, ‘High Street’ and ‘Brent Terrace’. The rest of the route would not change.

The proposed route would operate two-way via Prince Charles Drive, Tempelhof Bridge and Avenue, ‘Tempelhof Link Road’, ‘High Street’ and ‘Brent Terrace’.

Proposed bus stop names and locations are indicative for consultation purposes.

Equalities Impact Assessment

We have undertaken an initial Equality Impact Assessment (EqIA) for these proposals. The EqIA identifies and examines in more detail what positive and negative impacts these proposals may have on individuals with protected characteristics together with our equality objectives and how we propose to mitigate any negative impacts.

We have noted some people may need to change bus to complete their journey as part of these proposals. In some cases, current journeys may take between one and seven minutes longer that now.

We have also noted there is opportunity to create new bus journeys as part of the proposals and this will be of particular benefit to the emerging new communities in the Brent Cross Cricklewood area.

Impacts relevant to each bus route are detailed in each “How these proposals may change your bus journey” section of our route-by-route guide.

These impacts and mitigations will be considered as part of the decision-making process on the proposals. The EqIA will be kept under review and updated to reflect any relevant new information, including information which comes in as part of the consultation process.

A copy of the full initial EqIA document can be found in the ‘Document library’.

Connecting with London's deaf community on our consultations

To enhance how we engage and consult with London's deaf community we are trialling a British Sign Language (BSL) consultation conversation service for this consultation. This service will allow the TfL consultation lead to have a two-way BSL translated discussion on any aspect of this consultation with a BSL speaker.

To request a BSL consultation conversation please contact us at haveyoursay@tfl.gov.uk and we will be in contact to arrange this at a convenient time. Following this trial we will evaluate the service to determine if this is something we are able to offer on other consultations in the future.

How you can find out more

We have provided more information to help you respond, and we want this consultation to be accessible to everyone. Visit the document library for:

If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

Public drop-in sessions

Come and talk to us at a series of public drop-in sessions during the consultation period. No need to book. See the ‘Key dates’ section for details of when we are in your area.

What happens next

These proposals are subject to the outcome of our consultation. Once consultation ends on Sunday 16 April 2023, we will spend time considering all the responses we receive and will prepare a consultation report.

The consultation report will help us reach a decision about how bus routes the Brent Cross area may change. A copy of the report will be published later this year. It will available to everyone that takes part in the consultation and a copy will be published on our website.

Consultation has concluded

Please let us know if you have any questions that will help you respond to the consultation. We will then get back to you. Note this tool is not for responding to the consultation, please do that via the survey. 

Please note that any questions you ask may be visible to others and will be subject to moderation. Any personal information will be kept confidential but your user name will be displayed. Further details on moderation are available here

Questions asked may be publicly available after the consultation has closed and we may also include them in the form of a report on the results of the consultation exercise, but any personal information will be kept confidential. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. For further information, please visit our privacy policy

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    Is there any better suggestion for route 210?

    Shayan24 asked 11 months ago

    Our proposals for route 210 as part of the Brent Cross bus changes consultation focuses on the section of its route between Tempelhof Bridge and Tilling Road only. The proposal is designed to create a new link between Brent Cross Town and Golders Green, with new stops proposed for 'School Lane' once this road is in place as part of ongoing development. While we consider the proposal for the 210 to be suitable, we do of course welcome views on the proposal including any further suggestions you may wish to make.

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    Hi, the current plan only includes the bus route 189 that goes from the shopping center, to Brent Cross West station and all the way down to Cricklewood. Unless you increase the bus frequency by 50%, the current 189 frequency won't be enough to cover the demand of people going from Cricklewood to Brent Cross West station. Please can you explain your thoughts in terms of 189 capacity and what other bus routes - if any - are going to cover the entire Claremont Road to Brent Cross West station? Thanks

    stellaguardi asked 11 months ago

    We consider that route 189 would provide sufficient capacity for customer demand. Trains from Brent Cross West would not offer many different destinations to train service from Cricklewood and therefore most people who currently use Cricklewood Station would continue to do so. Should it be decided, subject to consultation, to proceed with changes to the 189, we would monitor the situation and look increase capacity as required.

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    Is there a proper road map available for the future roads of Brent Cross town? If so, please send a link. What will happen to route 324? Will Tesco still be in the same location?

    Whetstone29 asked 12 months ago

    Our consultation maps are based on Ordnance Survey mapping. We do not have access to maps showing future roads but have instead given an indication of them to enable us to give an indication of or bus route proposals. You may be able to find more details via the Brent Cross Town website including any plans the project may have to locate or relocate shops. 

    There are no plans to propose changes to route 324 as part of this consultation.

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    Hi. I have a quick question about your proposals to extend the 326 bus route in Brent Cross. Do these plans involve any changes to the frequency of the 326 bus service anywhere along the route? My sister often uses the service from Longland Drive, Totteridge to go to Whetstone High Road. It would be good if the frequency of the 326 buses was increased.

    Derry51 asked 12 months ago

    There are no plans at this item to increase the frequency of the 326.