Chiswick High Road walking and cycling changes

In December 2020, as an emergency response to the pandemic, we and Hounslow Council introduced changes along Chiswick High Road on a trial basis—including a fully protected cycle lane—to enable more cycling and help avoid a car-based recovery.

Since then, we and Hounslow Council have been collecting traffic data and listening carefully to local feedback about the changes.

We believe the right way forward is to make a series of improvements to Chiswick High Road, and then to hold a public consultation to give local people and other stakeholders the opportunity to inform our next steps.

We’re doing this because

In December 2020, as an emergency response to the pandemic, we and Hounslow Council introduced changes along Chiswick High Road on a trial basis—including a fully protected cycle lane—to enable more cycling and help avoid a car-based recovery.

Since then, we and Hounslow Council have been collecting traffic data and listening carefully to local feedback about the changes.

We believe the right way forward is to make a series of improvements to Chiswick High Road, and then to hold a public consultation to give local people and other stakeholders the opportunity to inform our next steps.

We’re doing this because we want to make sure the scheme continues to work for as many people as possible.

Some residents have told us they support the cycle lanes and want them to stay. Others have raised concerns about longer traffic queues and slower bus journeys at certain times in some locations and have suggested changes to us.

What we are planning to introduce

These improvements will be built through a new experimental traffic order.
We plan to:

  • Reinstate a left-turn filter lane at the junction of Chiswick Lane and Chiswick High Road to improve traffic flow and bus journey times
  • Reinstate an eastbound bus lane between Merton Avenue and Ravensmede Way to improve bus journey times
  • Install shelters at bus stops between Chiswick Lane and Heathfield Terrace
  • Introduce more pick-up and drop-off points for taxis and other vehicles between Chiswick Lane and Heathfield Terrace
  • Make changes to side road layouts to make cyclists more visible to vehicles
  • Relocate the zebra crossing near Linden Gardens slightly to the west to make pedestrians more visible to vehicles
  • Install more signs and road markings to make the cycle lanes more visible.

The changes we’ve made

In December 2020 we introduced a fully segregated cycle track – using temporary materials – which runs from Chiswick High Road’s junction with Goldhawk Road to Kew Bridge.

A detailed rundown of all the changes we have made up to now is available here.

Listening to you

We want to make sure Cycleway 9 works for as many people as possible. That’s why it’s important we listen to local people and take on board their views. We are committed to engaging continuously with the local community. So far, we have:

  • Written to local people to introduce the changes (September 2020)
  • Updated the local community on construction (early-December 2020)
  • Updated the local community on completion of construction (mid-December 2020)
  • Invited residents and stakeholders to speak to TfL one-on-one (January 2021)
  • Held 48 individual ‘Community Conversations’ with local residents and stakeholders about Cycleway 9 (February 2021). You can read our report from these conversations
  • Updated the local community about our latest proposals (early-July 2021)
  • Updated the local community about Hounslow's decision (August 2021)
  • Uploaded cycle counts data on this site

Have your say

We want to know your views of our proposed improvements, and your experiences of the changes we have already made.

If the proposed experimental changes go ahead, we will hold a six-month consultation on them. You will be able to reply to the consultation here.

In the meantime, if you have any feedback you'd like to share on the scheme, please email us at haveyoursay@tfl.gov.uk.



Ask us a question

If you have any questions about the scheme, you can ask us here. We will then aim to get back to you.

Please note that any questions you ask may be visible to others and will be subject to moderation. Any personal information will be kept confidential but your user name will be displayed. Further details on moderation are available here and privacy here.


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  • Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending.

    Fairfax70 asked 3 months ago

    Thank you for your comment, we are actively monitoring collisions on the C9 alignment, in addition to carrying out historical collision studies as per the national guidance. Both of these are drawn from the Stats 19 dataset, which records collision data from police reports and is published by the DfT. This data is freely available on the UK Government website.

    Collision data we receive is collected by the Metropolitan Police and has to be verified by them before it’s shared with us. This takes time and thus there is a delay in obtaining the data. If the collisions you mentioned have been reported to the police, we are expecting to receive reports of these collisions in approximately 6 months. 

    I hope this is helpful.

    TfL Have your say team 


     

  • On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue?

    Fairfax70 asked 3 months ago

    Thank you for your comment, in the proposed upgrades to the route additional signs are proposed at all side roads adjacent to the cycle track. This provides warning of the presence of cyclists in both directions. The sign chosen is a standard sign face from the national guidance. Any bespoke signs require specific approval from the DfT.

    I hope this is helpful.
    TfL Have your say team

  • Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions?

    Fairfax70 asked 3 months ago

    Thank you for your comment, where there are traffic lights at junctions on the C9 route along Chiswick High Road, the operation of those signals is set up to separate cyclists from motor traffic and allow them to safely pass through the junction without conflict from other vehicles. Warning signs are not required in this scenario.

    At priority junctions, cyclists have priority over turning motor vehicles, and motor vehicles should give way to cyclists at these junctions as per the Highway Code. Cyclists are not required to give way at these junctions, so there are no road markings to enforce this. Warning signage is therefore also not required here.

    As turning vehicles should give way to cyclists (as per the Highway Code), signs to warn cyclists of vehicles crossing their path when turning into side roads are not provided for in the national design standards. Conventional ‘give way’ road markings are used in a situation where cyclists are required to give way to vehicles. 

    I hope this is helpful.
    TfL Have your say team

  • At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place.

    Chiswick42 asked 6 months ago

    Thank you for your question.

    Hounslow will hold a 21 day engagement exercise to understand if there is any further feedback people want to share on the temporary Cycleway 9 scheme, especially in relation to the equalities impact of the scheme. They are currently finalising the date the engagement period will commence, and they will inform local residents when it begins and how they can respond to it.

    Following that engagement period, we will finalise the scheme designs with Hounslow, and then construct the new scheme. Once that is complete, a six-month public consultation period will begin. 

    I hope this is helpful.

    TfL Have your say team

  • Will the proposed amendments be contained within the the current carriageway footprint?

    Charlie asked 7 months ago

    The proposed changes between Chiswick Lane and Goldhawk Road will require us to slightly reduce the pavements on the southside of Chiswick High Road. 

    This will allow us to have protected cycle lanes as well as two traffic lanes on Chiswick High Road at the junctions with Goldhawk Road and Chiswick Lane. We will also be able to reintroduce the eastbound and westbound bus lanes. These changes will help improve bus journeys and smooth traffic flow.

  • Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ?

    H M asked 7 months ago

    In March 2021 we commissioned independent market research (by 2CV, an award-winning market research agency) to carry out an independent and representative survey of 1,000 residents within 2km of the temporary cycle route. The survey sought to understand residents views about the changes as well as travel patterns during the pandemic. The survey was representative of the borough for age, gender, social class and ethnicity. This data revealed clear support for making cycle routes safer (51% support and 27% against) and slight support from residents supporting protected cycle lanes in Chiswick High Road (47% support and 43% against).

Page last updated: 06 January 2022, 10:34