Chiswick High Road walking and cycling changes

Consultation has concluded

Update 16 January 2024

Today we published our Response to Issues Raised Report for our consultation held between 4 October 2022 and 3 April 2023.

We have grouped the issues raised into broad themes, to make this report easier to read and to provide a more readily understood overview of the issues raised.

We will continue to discuss the scheme with Hounslow and would expect any further changes to maintain the benefits of the scheme to people cycling, while addressing the limited disruption we have seen to eastbound buses and other traffic.

- update ends -

Update 29 August 2023

Today we published our Consultation Report, to explain the outcomes of the consultation, and a report to summarise monitoring information we have supplied to the London Borough of Hounslow, who are the highway authority for Chiswick High Road.

Consultation Report (PDF 2.66MB)

Monitoring data report (PDF 1.02MB)

The London Borough of Hounslow will now need to reflect on the outcomes of the experiment, taking into account the monitoring data we have collected over the course of the experiment, and the outcomes of this consultation. We have provided Hounslow with a comprehensive pack of data to help them decide how best to move forward.

Once the London Borough of Hounslow has made a decision about how best to move forward we will review the issues by respondents to this consultation in detail, and provide a response to each issue raised. We will write to all those people who replied to the consultation when we have completed that work.

- update ends -

Overview

In December 2020, as an emergency response to the pandemic, we and Hounslow Council introduced a series of temporary improvements to help people walk and cycle on Chiswick High Road, forming a key part of our cross-borough Cycleway 9 (C9) scheme. The changes, which were installed between Goldhawk Road Junction and Heathfield Terrace, included providing a fully protected cycle lane and were introduced on a temporary basis to help people to walk and cycle more often.

In July 2021, a decision was made by Hounslow Cabinet to make a series of improvements to the scheme, and to retain it with a new experiment.

We have now launched a six-month consultation on the revised experimental scheme. We want to know about your experiences of the scheme. You can reply by following the link to the survey below. We want this consultation to be accessible to everyone.

There is an Easy Read version of our materials in the ‘Documents’ section. There is also an Easy Read version of our survey. In the bottom right-hand corner, there is also a British Sign Language video of our materials, which includes audio. If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

On this page you can find out more about the scheme and about what engagement and consultation you can expect from us. You can ask us a question, respond to our survey and register for scheme updates. You will need to register with our Have your say platform to take part in the online survey. Your details will be kept secure. You have until 3 April 2023 to have your say on the scheme but you can reply as many times as you would like up to then.

Information to help you respond

There is additional information in the ‘Documents’ section of this page. There is also lots of information in our FAQs section. This information explains in more detail:

How this consultation will work including what decisions we and Hounslow Council will make with your feedback
An easy read document 
How we will be monitoring the scheme, including how we will know if the experiment is a success or not
A summary of our discussions so far with local people and other stakeholders. This document also explains how the scheme has been refined and improved over time, and what further improvements are planned over the course of the experiment
A summary of the changes we have made to Chiswick High Road
A pack of maps to illustrate the changes we have made to Chiswick High Road, as well as those that are still to be constructed
A map to show the entire scheme on Chiswick High Road, including what sections have been built so far and what sections will be built from autumn 2022
A copy of our consultation survey, in case you would prefer to complete it offline and post it to our Freepost address (which is FREEPOST TFL HAVE YOUR SAY)

Update 16 January 2024

Today we published our Response to Issues Raised Report for our consultation held between 4 October 2022 and 3 April 2023.

We have grouped the issues raised into broad themes, to make this report easier to read and to provide a more readily understood overview of the issues raised.

- update ends -

Update 29 August 2023

Consultation Report (PDF 2.66MB)

Monitoring data report (PDF 1.02MB)

- update ends -

Overview

In July 2021, a decision was made by Hounslow Cabinet to make a series of improvements to the scheme, and to retain it with a new experiment.

Information to help you respond

There is additional information in the ‘Documents’ section of this page. There is also lots of information in our FAQs section. This information explains in more detail:

How this consultation will work including what decisions we and Hounslow Council will make with your feedback
An easy read document 
How we will be monitoring the scheme, including how we will know if the experiment is a success or not
A summary of our discussions so far with local people and other stakeholders. This document also explains how the scheme has been refined and improved over time, and what further improvements are planned over the course of the experiment
A summary of the changes we have made to Chiswick High Road
A pack of maps to illustrate the changes we have made to Chiswick High Road, as well as those that are still to be constructed
A map to show the entire scheme on Chiswick High Road, including what sections have been built so far and what sections will be built from autumn 2022
A copy of our consultation survey, in case you would prefer to complete it offline and post it to our Freepost address (which is FREEPOST TFL HAVE YOUR SAY)

Consultation has concluded

If you have any questions about the scheme, you can ask us here. We will then aim to get back to you.

Please note that any questions you ask may be visible to others and will be subject to moderation. Any personal information will be kept confidential but your user name will be displayed. Further details on moderation are available here and privacy here.

Share Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending. on Facebook Share Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending. on Twitter Share Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending. on Linkedin Email Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending. link

Do you record accidents to cyclists using Cycleway 9? And if you do, what are the records and what data source are they derived from? In the past week I have witnessed one cyclist involved in an accident at the Airedale Avenue junction with Chiswick High Road, Police and Ambulance attended. On Chiswick forum today there are reports of an accident at the Duke Road interchange but no report of either the Police nor Ambulance attending.

Fairfax70 asked about 3 years ago

Thank you for your comment, we are actively monitoring collisions on the C9 alignment, in addition to carrying out historical collision studies as per the national guidance. Both of these are drawn from the Stats 19 dataset, which records collision data from police reports and is published by the DfT. This data is freely available on the UK Government website.
Collision data we receive is collected by the Metropolitan Police and has to be verified by them before it’s shared with us. This takes time and thus there is a delay in obtaining the data. If the collisions you mentioned have been reported to the police, we are expecting to receive reports of these collisions in approximately 6 months.
I hope this is helpful.

TfL Have your say team
Share On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue? on Facebook Share On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue? on Twitter Share On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue? on Linkedin Email On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue? link

On roads which interchange with Chiswick High Road from the south such as Airedale Avenue why are there no warning signs to road users about the ''two-way'' cycle route they have to cross to join Chiswick High Road, yet the Hogarth Health Club does have such a sign for cars to see on exiting the club onto Airedale Avenue?

Fairfax70 asked about 3 years ago

Thank you for your comment, in the proposed upgrades to the route additional signs are proposed at all side roads adjacent to the cycle track. This provides warning of the presence of cyclists in both directions. The sign chosen is a standard sign face from the national guidance. Any bespoke signs require specific approval from the DfT.
I hope this is helpful.
TfL Have your say team
Share Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions? on Facebook Share Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions? on Twitter Share Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions? on Linkedin Email Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions? link

Are there clear signs for users of Cycleway 9 warning them of vehicles crossing their path at the numerous junctions?

Fairfax70 asked about 3 years ago

Thank you for your comment, where there are traffic lights at junctions on the C9 route along Chiswick High Road, the operation of those signals is set up to separate cyclists from motor traffic and allow them to safely pass through the junction without conflict from other vehicles. Warning signs are not required in this scenario.
At priority junctions, cyclists have priority over turning motor vehicles, and motor vehicles should give way to cyclists at these junctions as per the Highway Code. Cyclists are not required to give way at these junctions, so there are no road markings to enforce this. Warning signage is therefore also not required here.
As turning vehicles should give way to cyclists (as per the Highway Code), signs to warn cyclists of vehicles crossing their path when turning into side roads are not provided for in the national design standards. Conventional ‘give way’ road markings are used in a situation where cyclists are required to give way to vehicles.

I hope this is helpful.
TfL Have your say team
Share At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place. on Facebook Share At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place. on Twitter Share At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place. on Linkedin Email At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place. link

At the Cabinet meeting on 20/7/2021, Hounslow Council agreed "the undertaking of a pre-engagement exercise for a period of 21 days with statutory consultees and with the public on the intention to make a new ETO prior to the implementation of that ETO". On what date will the 21-day pre-engagement exercise begin, and how will local residents be notified of the timescale / means by which to participate in it? To date, Hounslow Council have sent no communication to local residents regarding the pre-engagement exercise, or the planned changes to C9T. TfL have only communicated via email to the participants of previous consultations and feedback sessions. Neither of these can be said to form the basis for a public consultation. As per the latest "Have Your Say" email from TfL (09/08/2021), there are no "customer-friendly versions" of the planned changes to C9T that can be disseminated to local residents in order to highlight how the planned changes might affect them. The production of these plans should be a pre-requisite before any "pre-engagement exercise" can take place.

Chiswick42 asked over 3 years ago

Thank you for your question.
Hounslow will hold a 21 day engagement exercise to understand if there is any further feedback people want to share on the temporary Cycleway 9 scheme, especially in relation to the equalities impact of the scheme. They are currently finalising the date the engagement period will commence, and they will inform local residents when it begins and how they can respond to it.
Following that engagement period, we will finalise the scheme designs with Hounslow, and then construct the new scheme. Once that is complete, a six-month public consultation period will begin.
I hope this is helpful.
TfL Have your say team
Share Will the proposed amendments be contained within the the current carriageway footprint? on Facebook Share Will the proposed amendments be contained within the the current carriageway footprint? on Twitter Share Will the proposed amendments be contained within the the current carriageway footprint? on Linkedin Email Will the proposed amendments be contained within the the current carriageway footprint? link

Will the proposed amendments be contained within the the current carriageway footprint?

Charlie asked over 3 years ago

The proposed changes between Chiswick Lane and Goldhawk Road will require us to slightly reduce the pavements on the southside of Chiswick High Road.
This will allow us to have protected cycle lanes as well as two traffic lanes on Chiswick High Road at the junctions with Goldhawk Road and Chiswick Lane. We will also be able to reintroduce the eastbound and westbound bus lanes. These changes will help improve bus journeys and smooth traffic flow.
Share Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ? on Facebook Share Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ? on Twitter Share Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ? on Linkedin Email Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ? link

Did you do the servay form cyclist only ? what percentage of people are against the Chiswick High road cycle line ?

H M asked over 3 years ago

In March 2021 we commissioned independent market research (by 2CV, an award-winning market research agency) to carry out an independent and representative survey of 1,000 residents within 2km of the temporary cycle route. The survey sought to understand residents views about the changes as well as travel patterns during the pandemic. The survey was representative of the borough for age, gender, social class and ethnicity. This data revealed clear support for making cycle routes safer (51% support and 27% against) and slight support from residents supporting protected cycle lanes in Chiswick High Road (47% support and 43% against).