Chiswick High Road walking and cycling changes

Update 16 January 2024 

Today we published our Response to Issues Raised Report for our consultation held between 4 October 2022 and 3 April 2023.  

We have grouped the issues raised into broad themes, to make this report easier to read and to provide a more readily understood overview of the issues raised.  

We will continue to discuss the scheme with Hounslow and would expect any further changes to maintain the benefits of the scheme to people cycling, while addressing the limited disruption we have seen to eastbound buses and other traffic. 

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Update 29 August 2023

Today we published our Consultation Report, to explain the outcomes of the consultation, and a report to summarise monitoring information we have supplied to the London Borough of Hounslow, who are the highway authority for Chiswick High Road. 

Consultation Report (PDF 2.66MB)

Monitoring data report (PDF 1.02MB)

The London Borough of Hounslow will now need to reflect on the outcomes of the experiment, taking into account the monitoring data we have collected over the course of the experiment, and the outcomes of this consultation. We have provided Hounslow with a comprehensive pack of data to help them decide how best to move forward.

Once the London Borough of Hounslow has made a decision about how best to move forward we will review the issues by respondents to this consultation in detail, and provide a response to each issue raised. We will write to all those people who replied to the consultation when we have completed that work.

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Overview

In December 2020, as an emergency response to the pandemic, we and Hounslow Council introduced a series of temporary improvements to help people walk and cycle on Chiswick High Road, forming a key part of our cross-borough Cycleway 9 (C9) scheme. The changes, which were installed between Goldhawk Road Junction and Heathfield Terrace, included providing a fully protected cycle lane and were introduced on a temporary basis to help people to walk and cycle more often.

In July 2021, a decision was made by Hounslow Cabinet to make a series of improvements to the scheme, and to retain it with a new experiment.

We have now launched a six-month consultation on the revised experimental scheme. We want to know about your experiences of the scheme. You can reply by following the link to the survey below. We want this consultation to be accessible to everyone.

There is an Easy Read version of our materials in the ‘Documents’ section. There is also an Easy Read version of our survey. In the bottom right-hand corner, there is also a British Sign Language video of our materials, which includes audio. If you need to translate this page into another language, please use the ‘Select language’ button in the bottom-left hand corner of this page.

On this page you can find out more about the scheme and about what engagement and consultation you can expect from us. You can ask us a question, respond to our survey and register for scheme updates. You will need to register with our Have your say platform to take part in the online survey. Your details will be kept secure. You have until 3 April 2023 to have your say on the scheme but you can reply as many times as you would like up to then.

Information to help you respond

There is additional information in the ‘Documents’ section of this page. There is also lots of information in our FAQs section. This information explains in more detail:

• How this consultation will work including what decisions we and Hounslow Council will make with your feedback
• An easy read document 
• How we will be monitoring the scheme, including how we will know if the experiment is a success or not
• A summary of our discussions so far with local people and other stakeholders. This document also explains how the scheme has been refined and improved over time, and what further improvements are planned over the course of the experiment
• A summary of the changes we have made to Chiswick High Road
• A pack of maps to illustrate the changes we have made to Chiswick High Road, as well as those that are still to be constructed
• A map to show the entire scheme on Chiswick High Road, including what sections have been built so far and what sections will be built from autumn 2022
• A copy of our consultation survey, in case you would prefer to complete it offline and post it to our Freepost address (which is FREEPOST TFL HAVE YOUR SAY)