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Engagement has concluded
We plan to improve and upgrade Surrey Quays station to provide additional capacity and better links with the wider Surrey Quays/ Canada Water area. This will help to support and compliment the new Canada Water Masterplan development. You can share your views on our proposals in the Guestbook.
The purpose of the scheme
The Canada Water Masterplan is a transformational plan to develop the area of land between Surrey Quays and Canada Water station. It is a partnership between British Land, Southwark Council and the local community and aims to create an outstanding new town centre for Southwark complementsContinue reading
We plan to improve and upgrade Surrey Quays station to provide additional capacity and better links with the wider Surrey Quays/ Canada Water area. This will help to support and compliment the new Canada Water Masterplan development. You can share your views on our proposals in the Guestbook.
The purpose of the scheme
The Canada Water Masterplan is a transformational plan to develop the area of land between Surrey Quays and Canada Water station. It is a partnership between British Land, Southwark Council and the local community and aims to create an outstanding new town centre for Southwark complements the local area, making an active, positive, long-term contribution to local life. It aims to provide jobs, homes, offices, public spaces and facilities at Canada Water.
To support the Masterplan, we will be upgrading Surrey Quays station by:
Providing a new Northern station entrance and ticket hall on Lower Road
Linking to Surrey Quays Place, a new and attractive public realm space which will connect the new station entrance with the wider Canada Water Development
Constructing a new footbridge to link the new entrance and ticket hall with the existing station entrance
Providing lifts to both platforms to enabling step-free access from the street
Please view the maps and drawings from the menu to the right to see what the upgraded station will look like.
Listening to you
British Land had already undertaken some engagement as part of Canada Water Master Planning. However, as we move into the next phases of design development for Surrey Quays station, we wanted to share our latest plans with you. This includes plans for the new Northern station entrance and ticket hall.
If you would like to ask us a question about the scheme, please use the Question tool below. Alternatively, you can leave us a comment on our Guestbook. All comments will be reviewed by the project team.
Please do let us know what you think about our plans to upgrade Surrey Quays station. Feel free to leave us your comments in our Guestbook.
Please note that any comments you share will be visible to others and will be subject to moderation. Any personal information will be kept confidential but your user name will be displayed. Further details on moderation are available here and privacy here.
Engagement has concluded
CLOSED: This discussion has concluded.
Step free access in/out of the station and between platforms is desperately needed, as well as a raised area of platform to enable level access for wheelchair and rollator users
ellipticalgrass
4 months ago
Not really much point in making a comment. Recent history shows no one takes a blind bit of notice
Outerlondoner-just
over 1 year ago
We need public toilets
ektabagri9
almost 2 years ago
Step Free Access and Public Toilets is needed in that station.
Babak25
almost 2 years ago
That is a positive change and makes it easier for more people to travel more with confidence including building a new entrance for all local residents and commuters to travel to and from work in that area. 👍👍👍
Babak25
almost 2 years ago
We need step free access at this station
sproj003
almost 2 years ago
This is a general comment - We also need a new station serving the area between Surrey Quays and Greenwich by the river, there's no train/overground there, and only one bus (199) whose service is very poor and ends in Canada Water.
Cecidin
over 2 years ago
Outside Surrey Quays station there are abandoned/broken bikes that have been there for ages, occupying space. Can we please have more space for bikes and also lifts in the station?
Cecidin
over 2 years ago
Every station should have public toilets, or it ends with public urinating and it creates health safety problems + we need trains to be actually running otherwise who needs a brand new station lol.
ektabagri9
over 2 years ago
I use the station regularly and it is far too small for the amount of people who use it and the accessibility is awful. There needs to be better access to and from the platforms.
Routemaster66
over 2 years ago
Removed by moderator.
Crispin
over 2 years ago
It would be really nice to see improved cycle storage facilities and more cycle docks in the area north of new cross to keep it better connected and the new cycleways network better utilised.
Crispin
over 2 years ago
I'd love to see accessible toilets inc. baby change facilities, level boarding, seating, lifts, secure bike parking. Cheers!
longdon
almost 3 years ago
Public toilets are essential at EVERY station
paulbluetube
almost 3 years ago
As a regular user of Surrey Quays and a disabled people, we need to have lifts installed for disabled people, parents with buggies and luggage. Even staff at the station have agreed there should be lifts. This will avoid me having to go all the way to Canada Water station to come back on myself when using the Overground.
Kikass65
about 3 years ago
Very pleased to see the planned development at Surrey Quays, particularly step-free access as the current stairs are treacherous in wet weather, and are narrow Agree that toilet facilities would be advantageous
BookwormRB
about 3 years ago
This is a very lovely scheme that carries my full support. However, level boarding onto the train rather than via a manual ramp is important for the mobility of wheelchair users, and currently the plan only enables step-free access from the street onto the platform. There will still be a step onto the train that requires staff to deploy a ramp. Is it possible to raise a section of the platform, to enable full level boarding onto the train?
I also echo the other comments on here about the provision of toilets at the station.
HighburyAndIslington
about 3 years ago
Love the plans except I think toilet facilities would be a nice essential. Especially considering the trains themselves don't have toilets.
soubermo
about 3 years ago
SQ station upgrade is positive. Hopefully it will help relieve the current congestion at CW and provide access to the Overground and tube for the residents of the new developments at Convoys Wharf and Millwall. It is to be hoped that Surrey Canal Station will be built in the not too distant future.
CityDweller46
about 3 years ago
Station estimated in 2019-20 by ORR to be 105th-busiest in Britain, and 15th-busiest London Overground-managed, in need of this welcome capacity expansion and step-free accessibility for future growth and customer expectations. On behalf of Railfuture London & South East regional branch
Type of conversation:
Step free access in/out of the station and between platforms is desperately needed, as well as a raised area of platform to enable level access for wheelchair and rollator users
Not really much point in making a comment. Recent history shows no one takes a blind bit of notice
We need public toilets
Step Free Access and Public Toilets is needed in that station.
That is a positive change and makes it easier for more people to travel more with confidence including building a new entrance for all local residents and commuters to travel to and from work in that area. 👍👍👍
We need step free access at this station
This is a general comment - We also need a new station serving the area between Surrey Quays and Greenwich by the river, there's no train/overground there, and only one bus (199) whose service is very poor and ends in Canada Water.
Outside Surrey Quays station there are abandoned/broken bikes that have been there for ages, occupying space. Can we please have more space for bikes and also lifts in the station?
Every station should have public toilets, or it ends with public urinating and it creates health safety problems + we need trains to be actually running otherwise who needs a brand new station lol.
I use the station regularly and it is far too small for the amount of people who use it and the accessibility is awful. There needs to be better access to and from the platforms.
Removed by moderator.
It would be really nice to see improved cycle storage facilities and more cycle docks in the area north of new cross to keep it better connected and the new cycleways network better utilised.
I'd love to see accessible toilets inc. baby change facilities, level boarding, seating, lifts, secure bike parking. Cheers!
Public toilets are essential at EVERY station
As a regular user of Surrey Quays and a disabled people, we need to have lifts installed for disabled people, parents with buggies and luggage. Even staff at the station have agreed there should be lifts. This will avoid me having to go all the way to Canada Water station to come back on myself when using the Overground.
Very pleased to see the planned development at Surrey Quays, particularly step-free access as the current stairs are treacherous in wet weather, and are narrow Agree that toilet facilities would be advantageous
This is a very lovely scheme that carries my full support. However, level boarding onto the train rather than via a manual ramp is important for the mobility of wheelchair users, and currently the plan only enables step-free access from the street onto the platform. There will still be a step onto the train that requires staff to deploy a ramp. Is it possible to raise a section of the platform, to enable full level boarding onto the train?
I also echo the other comments on here about the provision of toilets at the station.
Love the plans except I think toilet facilities would be a nice essential. Especially considering the trains themselves don't have toilets.
SQ station upgrade is positive. Hopefully it will help relieve the current congestion at CW and provide access to the Overground and tube for the residents of the new developments at Convoys Wharf and Millwall. It is to be hoped that Surrey Canal Station will be built in the not too distant future.
Station estimated in 2019-20 by ORR to be 105th-busiest in Britain, and 15th-busiest London Overground-managed, in need of this welcome capacity expansion and step-free accessibility for future growth and customer expectations.
On behalf of Railfuture London & South East regional branch